Best Western On the Bay Inn & Marina

Cyndy 

on Google

4 days ago

This place was not what we thought it was, they put us on the 5th floor , elevator was not working!!!! The view was beautiful but they also never told us that they had events going on Friday and Saturday night. The music was so loud ( our room was about the music) we will not be back in November and will not recommend this place. 

Emily Sanli 

on Google

4 days ago

Had planned to stay 2 nights, we left after 1. Front desk rarely picks up the phone. They said there would be a baby crib on our room - there wasn’t. The closet door and porch door in our room were broken. There was mold in our room and a cockroach on our bathroom sink. Could hear full conversation of the people next door and loud music from the event space next door at all hours of the night. 

Sonja Kathleen 

on Google

5 days ago

Kinda a shame that the hospitality here is unprofessional. Beautiful area, beautiful space, truly has much potential. But there was a woman working in the morning with dark hair and on the shorter side that was just SO rude. The keys don’t work for the rooms, my 15 year old sister was locked out while dark because of the malfunctioning room keys. They have complimentary hot coffee with styrofoam cups. The toilet barely works and the room was still dirty, spit like substance on the mirror, thick grime on top of the fridge. Fo... read more