Best Western Cooperstown Inn & Suites

Open B. 

on Birdeye

4 months ago

My family stayed at this hotel for 4 days and 3 nights. The elevator made a loud clunking noise. The breakfast was cold. We ate there one time. My husband was taking a shower and when he tried to adjust the shower head, it came off. No one came to fix it nor did they try to offer a discount. Last, but not least, my kids used a towel to place on the floor to prevent kiddie paint from getting on the carpet. They charged us $35 for one mid size towel and a sheet that they said got a little on it. I asked to speak with the manag... read more

David H. 

on Birdeye

5 months ago

Totally rude front desk staff. Hotel is unclean and had an odor like cat piss. 

Teresa B. 

on Birdeye

a year ago

Hi Teresa Branch @Keith here.we have been attendance here at Best Western for about 3.months this place is awesome the staff is so lovely astou ding.personalities.very help always make sure you are getting what you need.I highly highly recommend this place from the time you walk in until the time you leave the care is excellent funamal.thanks Best Western. The General managers are awesome go.out.of.her.way to make you feel at home. this is home away from home