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Best Friends Pet Hotel

4.5

About this business

Location details

2920 Port Lansing Rd, Lansing, MI 48906, Lansing, MI, 48906, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
4.5288 reviews
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Grace C.'s profile image
Grace C. 
4 years ago

THEY LOST MY DOG Best Friends Pet Care in Lincolnshire lost my dog today. They did NOT call us immediately when they discovered she was missing. They decided to wait 3 HOURS AFTER SHE WENT MISSING to finally tell us. Then they conveniently closed for the day, abandoning us to search for our lost dog in the dark. The unprofessionalism and lack of responsibility of this place absolutely disgusts me. The workers here DO NOT CARE ABOUT YOUR DOG AT ALL. They aren’t even owning up to the fact that THEY LOST HER. They claim she jum... read more

Jennifer B.'s profile image
Jennifer B. 
9 years ago

I have been taking my dogs to Best Friends for years. All of my dogs over the years have loved staying at Best Friends. When I pick them up, they are happy and healthy. Best Friends sends me pictures when I am away showing my dogs at play. When one of my dogs has needed special medical attention, Best Friends has carefully followed my and the vet's instructions to the T. Charlotte, my latest dog, is not a very friendly dog when it comes to people (early abuse) but she loves the people at Best Friends. The facility is clean a... read more

Roslyn R.'s profile image
Roslyn R. 
10 years ago

So convenient! Staff is so nice and helpful. I've used boarding and grooming. My dog is a senior now, so we don't use much of the doggy day camp anymore, but the staff loves her and she loves them! 

Kevin L.'s profile image
Kevin L. 
10 years ago

This has the wrong phone #, the phone # is (239) 278-4200 

Tslazoo ..'s profile image
Tslazoo .. 
10 years ago

Best Friends Pet Care is under new management from a few years ago. It used to be a pet motel. We regularly drop off our Yellow Lab for a day of playcare. He loves it and we feel confident he is in good hands. He loves the staff as much as he loves them. He is usually so wiped out from a full day of playing, he falls asleep on the way home. We boarded him for 6 days in June 2014 and we received daily phone calls with a report card for the day. Highly recommended! 

Chef michael D.'s profile image
Chef michael D. 
11 years ago

The job they do is very good job Nice crew , but call them at 860-721-8080 The number listed by yellow pages is an error 

cboone1215's profile image
cboone1215 
14 years ago

We took our highly spoiled Great Dane to the Oklahoma City site for the weekend thinking she would have a great time playing with other dogs, which I think is ridiculous that cost money. Either way she is spoiled so we did pay for her to have multiple fun times in the yard. When we went to pick her up that Sunday it was like she had not got any rest nor eatin anything, plus she threw up as soon as she got in the truck(which she never does). Also, when we picked her up she was EXTREMELY hot. It took us 3-4 days to get her bac... read more

aaroni's profile image
aaroni 
16 years ago

We left our dog for six days. I gave them seven individual daily portions of food in zipper seal bags plus two treats per day; all with her name on each bag. They said they ran out of food on the fifth day. The REAL ISSUE was the TICK infestation. Upon picking her up we discovered ticks. We found ten to begin. Then after bathing her with flea and tick shampoo we found more. We took her to the vet to get bathed. They found seven more. It did not end there. This dog has never had any fleas or ticks. She had deer ticks as well ... read more

ncamhi's profile image
ncamhi 
16 years ago

Clean, friendly, safe - only place I would leave my pets in Rockville / Bethesda area. 

Frequently asked questions about Best Friends Pet Hotel

How is Best Friends Pet Hotel rated?

Best Friends Pet Hotel has a 4.5 star rating with 288 reviews. 

When is Best Friends Pet Hotel open?

Best Friends Pet Hotel is closed now. It will open at 9:00 a.m. 

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