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Best Charlotte Carpet Cleaning

4.8

About this business

Location details

5416 New Fashion Way #262, Charlotte, NC, 28278, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.835 reviews
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Melanie Sharp's profile image
Melanie Sharp 
on Google
2 weeks ago

I had both Ernest and Isaiah come out to my home in Charlotte for carpet cleaning and to stretch the carpet in a busy hallway. I also had an outdoor area rug that got red clay stains from people walking on it. Isaiah worked hard and got the stains out, so now the rug looks like new again. I was really impressed with their professionalism and the helpful advice they gave me about keeping my carpets looking good in the future. Scheduling the appointment was simple and smooth. Sebastian was always quick to respond and very frie... read more

Michael McCane's profile image
Michael McCane 
on Google
a month ago

Terrible customer service. We scheduled for August 5th, and we were told that there would be carpet cleaners coming between 1-3pm. However, when we called and asked, around 1:50pm, we’re told that the appointment isn’t August 5th but instead August 6th. We told them it was an error on their end and to please pull the call log so that they’re aware of when we originally scheduled. We get put on hold and transferred to a lady named Jordan, and oh my goodness I’ve never heard such lackluster and inconsiderate customer service e... read more

Tracy Reilly's profile image
Tracy Reilly 
on Google
a month ago

update: the dog smell just would not leave our house, but Best Charlotte Carpet Cleaning came to the rescue! this time, we had our carpets and air ducts cleaned. we were given a few options and chose the one that used a green cleaning solution to remove odors and freshen the air. sebastian and patrick were knowledgeable, friendly, and paid attention to every detail. i am so happy with the professional carpet cleaning done! it was great having these cleaning pros in my home—they were respectful, careful with my things, and fo... read more

Edith Bond's profile image
Edith Bond 
on Google
a month ago

I reached out to Best Charlotte Carpet Cleaning when my original appointment with another company was cancelled last minute. Jorge was very thoughtful and managed to fit me into his busy schedule. My carpets have never been cleaned so thoroughly before. He did an excellent job, took care of all the pet odors, which was my main concern, and was very friendly. I highly recommend this service and will use it again in the future. The work was clearly done with great care and the price was very reasonable. My carpet now looks bra... read more

Jenna9 R's profile image
Jenna9 R 
on Google
a month ago

I needed my carpets cleaned to get rid of a strange odor and for a deep refresh, since they hadn’t been cleaned in over 20 years. I also needed the cleaning finished before noon, and Best Charlotte Carpet Cleaning did a fantastic job! They called ahead and asked if they could arrive a little early, which worked out perfectly for me. Sebastian and Isaiah were professional, friendly, and extremely thorough. They wore gloves and masks, cleaned up after themselves, and even moved my heavy furniture back in place. They finished b... read more

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Frequently asked questions about Best Charlotte Carpet Cleaning

How is Best Charlotte Carpet Cleaning rated?

Best Charlotte Carpet Cleaning has a 4.8 star rating with 35 reviews. 

When is Best Charlotte Carpet Cleaning open?

Best Charlotte Carpet Cleaning is open now. It will close at 7:00 p.m.  

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