Best Buy Pflugerville

Jessica Wells 

on Facebook

5 years ago

I baught a washer half a year ago...I have had half a year of people screwing up my order and I still don't have a washer!!! 

Nicki Campbell-Huschka 

on Facebook

5 years ago

Purchased new microwave and paid for installation. Microwave showed up damaged. I was told two weeks for new one. A month later I called and was told an order was never received for replacement. So new order new installation date and that day they called and cancelled. So now taking more time away from work to reschedule yet again. 

Nathan Summerville 

on Facebook

6 years ago

Bought a camera when ours was broken by the kids. My wife did not like the pictures it took. She found the one she wanted to replace it with online. I took the camera back intending to spend another $300 to upgrade. Got hit with a $60 return fee. I explained to the representative that we were returning because we weren’t happy with the product and planned on spending even more money to upgrade. They didn’t care. Sorry, our policy is blah blah blah. Well, I take care of my customers at my job because they return when they are... read more

Jimmy Patterson 

on Facebook

6 years ago

Do not use this Best Buy's delivery service. They do not deliver themselves. They use a third party that is completely unreliable. They didn't bother showing up or calling to explain why. Best Buy's customer service will then give you the run around. It's best to avoid this location altogether. 

Victor H. Cardenas 

on Facebook

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6 years ago

Good place to shop for electronics 

Cruz Alvarado 

on Facebook

7 years ago

I was at the Pflugerville store on 7/3 at about 7PM. My wife wants a Samsung Gear Fit2 Pro smart watch. She wanted to try one on to make sure she got the right size. The 1st person we spoke with simply said "you can't try one. Put your wrist on that stripe and it'll tell you" and walked away. We decide to just leave. On the way out my wife wanted to give it another shot so we asked the gentleman at the door kiosk if he could help us. We shared what we just went through and he said"then I guess not" I said to my wife "I think... read more

Asharian Cavanaugh 

on Facebook

7 years ago

I bought a laptop 2 days ago and noticed the frame around the screen was coming off.I went to exchange it and the manager was rude and kept assuming it was my fault.he didn't give me any options but to get it fixed. 

Paul Pantalion 

on Facebook

7 years ago

I always try to shop at brick and mortar stores , convenient and supports local employees. Get it today, no hassle of shipping items. Have spent thousands here over the years. Had a 32 day old item that stopped working, went to store and was told that I only had 15 days to exchange. Will have to return to manufacturer . Didn’t want a refund, just exchange. Bet I won’t have that issue at Frys or Walmart. Would have gave 1 Star, but Liz was very helpful locating a manager.