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Best Buy Co., Inc.

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

53 Boston Post Rd, Orange, CT, 06477, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,647 reviews
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Lisa Marie's profile image
Lisa Marie 
4 years ago

😡😡 worst Best Buy....been calling for 2 hours and nobody is answering the phone. I’m supposed to pick up an order today and it’s a 2 hour drive....yet nobody will answer 

Nick Arfaras's profile image
Nick Arfaras 
recommend  Recommended
4 years ago

Placed an order to day for pickup. Arrived and before I could get my email up on my phone the young man came to my window got my info went into the store to grab the product I purchased. While I waited another Bestbuy employee came out of the store and immediately asked if I needed any help. Had the product within 5 minutes. Great Customer Service! 

Luke Przemyslaw's profile image
Luke Przemyslaw 
5 years ago
Becky Lynn's profile image
Becky Lynn 
5 years ago

We bought a freezer and when we opened the box there was a dent in it. We got the last one in stock. All we wanted to do was have to store order a new one so we could come exchange it the same day. Seems simple, right? Nope! We have to order it ourselves if we want to exchange it the same day. They would give us our money back on a gift card, which we definitely don’t want because we will never shop there again. We have to barrow my parent’s van to do all this, so that means driving all around the state of CT twice. We calle... read more

John Duke's profile image
John Duke 
5 years ago

They do great work they just need to give there techs more tools to do the job, I went out and bought a tool so he could do mine because they didn’t give him the right tools. 

Jose Ferrer's profile image
Jose Ferrer 
recommend  Recommended
6 years ago

Great service always great team keep up the good job. 👍🏽 

Robert Lonergan Sr.'s profile image
Robert Lonergan Sr. 
6 years ago

Deliver the purchased products when promised and not continually re-schedule it for 2 weeks!! 

Lexie Chmielewski Klarman's profile image
Lexie Chmielewski Klarman 
7 years ago

The store was good. The sales associates in tv did their job. They were knowledgeable and helpful. Delivery, though, leaves something to be desired!!! My delivery window was from 8:00 AM to 12:00 PM today. It is now 2:55 and my order has not been delivered. It is impossible to reach anyone at the store or at the 800 number. Online too. Trying to chat with someone and they have no answers. I didn't expect them to. What a horrible customer service experience -- NO customer service. 

Tommy Bridges's profile image
Tommy Bridges 
7 years ago

Frequently asked questions about Best Buy Co., Inc.

How is Best Buy Co., Inc. rated?

Best Buy Co., Inc. has a 4 star rating with 1,647 reviews. 

When is Best Buy Co., Inc. open?

Best Buy Co., Inc. is open now. It will close at 6:00 p.m.  

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