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Best Buy Co., Inc.

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

4100 E Mexico Ave Ste A, Ste A, Denver, CO, 80222, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.05,228 reviews
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AlmostCracked's profile image
AlmostCracked 
14 years ago

Thieves – I'm quite offended by the abhorrent service I've received from Best Buy today. I spent a lot of money yesterday (2/5) on an 5.1 component based insignia home theater system. The box was opened. When I got the product home, a remote was in the box which was nothing like the picture of the remote on the box. The remote didn't work in the least. I returned the remote today, they couldn't find a replacement and in turn gave me a universal remote. However, the universal remote RCA RCRN04GR doesn't support any home theat... read more

huthbot's profile image
16 years ago

This place is awful but it wont let you rate it no stars – I sent a version of this to the Best Buy corporation I should think that as Best Buy?s monopolizing choke hold over a huge percentage of the electronics and computer retail market begins to tighten you would be able to afford jobs for the consummate professionals you have displaced. I had the displeasure of engaging with 10 or 12 computer specific sales associates and members of the Geek Squad. All they could do was sweat and fumble like a bunch drama club students a... read more

JohnStrellty's profile image
JohnStrellty 
16 years ago

Never Again!!!!! – I took My hard drive into best buy to get the data retrieved and they ended up formatting the hard drive!!!! Deleting everything on it Costing me a lot of time and Money! I ended up taking the hard drive to a local computer repair store "The computer Geekz" and they were able to get some of my files for me when best buy told me it was hopeless. I suggest to anyone thinking about using this over priced service to check out some of the smaller local computer repair stores near you at least they seem to care ... read more

Contributor's profile image
Contributor 
16 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more

gumbosally's profile image
gumbosally 
19 years ago

what customer service? – it took 11 minutes to speak with a human being about a television pickup. on my first effort, the toll-free number, i was told to push "5" for help with television. when i did, i was told i'd pushed an incorrrect button. thinking i'd screwed up, i dialed it again. same results. when i came to my sense and called the local store direct, and pushed the requisite buttons, someone picked up the phone, laid it down for 2 minutes, then hung it up. on my second call, the phone rang 8 times before a sales re... read more

reitem's profile image
19 years ago

They try hard – BestBuy has great prices, and the managers will go out of their way to help you. We purchased a digital camera with 4 yr warrenty which after 2 years came back from the first repair only working marginally. They sent it back again, and the manager gave us an excellent loaner for a month for a trip to Greece while the second repair was effected (not back yet). They are interested, and they care, but you need to speak to the right people. Its a big organization, and not all their help is helpful (or knowledgeab... read more

gotkim's profile image
22 years ago

not worth my time – I would never buy a cd from bestbuy again, I use to go in there but I could never get any help trying to find what I wanted, they need to hire some real help that will actually want to help you find something that you are looking for. 

cantc123's profile image
cantc123 
22 years ago

Sorry Service – Best buy does offer great prices. It's like they say you get what you pay. With the cheap prices you get cheap service. I have had multiple problems with Best Buy. I have to diagree on this one. Media PLay would be the way to go. They offer the replay membership which pays for itself in savings, and not to mention great customer service with prices that are comparible to Best Buy. 

Frequently asked questions about Best Buy Co., Inc.

How is Best Buy Co., Inc. rated?

Best Buy Co., Inc. has a 4 star rating with 5,228 reviews. 

When is Best Buy Co., Inc. open?

Best Buy Co., Inc. is closed now. It will open at 9:00 a.m. 

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