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Best Buy

4.0

About this business

Location details

1055 Metropolitan Ave, Charlotte, NC, 28204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,422 reviews
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Aleta Russell's profile image
Aleta Russell 
on Google
2 days ago

Try to return a cell phone that was connected to AT&t this was not the store that I purchased it from but I read the instructions when online and also read the return policy and you can return the item there they just refuse to and even when I called AT&t they said it didn't make any sense why the Best buy wouldn't return the phone because I had my receipt and it was only 5 days out from my purchased it. I don't know what the issue is but I'm just going to pass up on going here again. 

Bryan Holland's profile image
Bryan Holland 
on Google
3 days ago

When you walk into the door, you're greated by an ARMED security officer in full-out SWAT GEAR, followed by additional Armed Security within the store. This is probably the safest place to shop in all of Charlotte, North Carolina. To have that feeling again where I can walk around a store and not have to be observant of my surroundings and just relax a little brought me back to to the 90's again. It was a pleasure to shop here and actually pay attention to the products, read the back of packages without looking away to gauge... read more

Hunter Barron's profile image
Hunter Barron 
on Google
5 days ago
Kewana Long (LonG Entertainment)'s profile image
Kewana Long (LonG Entertainment) 
on Google
6 days ago

Expect to ride around and around the parking lot. Not enough parking it's always crowded. The employees are outstanding. 

Uptowncuts's profile image
Uptowncuts 
on Google
a week ago

Went to buy a hotspot for backup WIFI.Also bought a plan at the same time.These people have NO IDEA what they are talking about! They said PIN for activation was on my receipt…..NOPE…….They also said password was on prepaid card…..NOPE! It’s on the screen of the device.Best Buy counter/check out employees LISTEN UP! Show your customers the CORRECT way to activate a device and if you don’t know than say so! This review was written so no one else waste 2 hours with incorrect information! 

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Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,422 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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