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Best Buy

4.0

About this business

Location details

1055 Metropolitan Ave, Charlotte, NC, 28204, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,521 reviews
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Jasmine's profile image
Jasmine 
5 days ago

Came in in DIRE need of a new phone after an accident, and Roe and Jess from AT&T went waaaaay above and beyond to help me. It was an excruciating process due to my old phone not being accessible and they stuck in there with me. Big ups. Thank you guys!! 

Lucas Antunes's profile image
Lucas Antunes 
a week ago
Rob McCarver's profile image
Rob McCarver 
a week ago

Wasn’t but what I saw maybe 2-3 people working on the floor and poorly stocked just like last time.. I stood and waited for 15-20 minutes and when the guy finally got free to help me he went to someone else who had Just walked in… Won’t be back here agin… 

Emily Loya's profile image
Emily Loya 
a week ago

Supervisor, Thyliah, was an utter disappointment with her help today. She was beyond rude to us, offering 0 accommodation, empathy or understanding. You can tell she is an insufferable human being & must be a displeasure to work with. Associate David on the other hand was actually kind & understanding while we were frustrated over the return policy. Thyliah should learn how to interact with customers that offers even an ounce of positivity. She is a very negative, mad-at-the-world, person whose only motive in her job is to b... read more

Matt McClure's profile image
Matt McClure 
2 weeks ago

What a shame of an establishment. Went to return something that was 4 days out of the window (which I was never made aware of). With the most rude “supervisor”. I will never be going back to any location. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,521 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m. 

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