Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

19225 Alderwood Mall Pkwy, Lynnwood, WA, 98036, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,747 reviews
Select a rating
Wesley Dias M.'s profile image
Wesley Dias M. 
5 years ago

I bought a product and inside the box came another and I was told that I could not do anything, and the loss was only mine! 

Nancy F.'s profile image
11 years ago

You will be sorry. They treated me like crap.They also have no knowledge of the product and no clue how th to do their jobs and the management could care less.Save yourself the trouble don't go!!!!!! 

Michelle T.'s profile image
Michelle T. 
13 years ago

DO NOT BUY THE WARRANTY PLAN – The Warranty Plan is not worth the money. If your model electronic breaks and turns out to be chronically bad they will keep sending it out for repair. While the manager could refund your money and advise on another product to get, they won't. Instead they will continue sending out your electronics for repair until your warranty is over and you have to shell out more money to get what you want. I recommend going to Walmart or Amazon. At least they have managers that are willing to work with you... read more

Kaytlyn F.'s profile image
Kaytlyn F. 
14 years ago

Are you retarded? First off, There pretty fu**ing stupid. I bought an xbox 360 slim there + kinect and two games. It came to like 600 dollars, and i only had around 450. The idiot didn't even mention that didn't really need an extra controller or the hdmi cord. About a month later, my xbox brakes. Thank god i bought a warrenty. Thinking they'd just switch it out at the store, they said i could have a refurbished one that would be sent in 10 days. So i wait, and its almost two weeks after I sent it in. I call them asking for ... read more

Kaytlyn F.'s profile image
Kaytlyn F. 
14 years ago

Are you retarded? First off, There pretty fu**ing stupid. 

Eric W.'s profile image
14 years ago

Best Buy lynnwood has the worst customer service ever I got a xbox 360 elite when it first came out for a present with an extended warranty from Best buy. 13 months into owning the xbox 360 it would lockup/overheat while playing COD: Modern Warfare. After making sure to blow all the dust out of the xbox and still having the problem I had to take it in. The "resident Geek Squad expert" who is a fat tub of lard took my xbox plugged it in and did his "test". after trying to explain the problem and what was happening he basicall... read more

123busybee's profile image
123busybee 
14 years ago

Unfriendly staff and poor service. When you need help, you have to interrupt them... they never proactively ask. When you ask where something is, they point instead of walking you over. I love the selection, and the products, but the service stinks... go to frys or some other place instead. 

Zachary E.'s profile image
Zachary E. 
15 years ago

Bad customer service The Lynnwood Best Buy is nice and easy to get to, but the customer service is horrible! Nobody seems to know anything and are always on their phones during work hours. Best Buy is a great store, but just stay away from this location. 

HOMSIAOC's profile image
HOMSIAOC 
16 years ago

Worst Experience By Far! – I have had 2 different vehicles broken into while parked in front of the doors at this Best Buy Location. Both times I filed a complete police report and reported to the stores manager what had happened. During my conversation with the manager I was told that it wasn't his problem and that he not be willing what so ever to even mull over the idea of putting some sort of security on the outside of the door. As I have talked to others about these two experiences I have been told by more than half of ... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,747 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com