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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

7400 Brookpark Rd, Parma, OH, 44129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.05,150 reviews
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Katie Szabo's profile image
Katie Szabo 
5 years ago
Zac Cooper's profile image
Zac Cooper 
5 years ago

Pretty bad customer service. Left the store after getting my money back. They don’t care about customers complaints. Shop some place else just like I am going to do. 

Mohammad Hajjiri's profile image
Mohammad Hajjiri 
5 years ago

Worst Best Buy of all! Justin the MOD was very rude. Couldn’t resolve the issue. Very inefficient. There’s a very valid reason why the rating on this store is 2.2, and because of that they clearly cannot recruit any proper employees. It will continue to sink. 

Courtney Heimberger's profile image
Courtney Heimberger 
5 years ago

Made an appointment last week to have my phone repaired. Even with a 5:20 appointment, their technician left for the day. They proceeded to tell me I could leave my phone and pick it up at 1:00 p.m. tomorrow because that’s convenient for the average citizen. I’m sorry, but an Apple verified store should be same-day pickup. Immediately called Apple to file a compliant. 

Desirée Taurus Sun's profile image
Desirée Taurus Sun 
5 years ago

bought 3 cell phones from bestbuy. they added there insurance on the accounts and they added sprint's insurance. I dont get a physical bill so I had no idea until I went back in the store. the GM Jason basically told me that it was too bad for me even though it was their fault. The employee who did this is a brown skinned man about 5'10" in height , slim build, has a low cut measure hair cut, curly on top. Do not deal with this store !!! and they charge double to activate a phone. Horrible ethics! Do not shop there!!!!! Tell... read more

Brandi Graham Johansen's profile image
Brandi Graham Johansen 
6 years ago
Tina Peterson's profile image
Tina Peterson 
6 years ago

We bought a Samsung refrigerator and at the time of purchase was told the delivery guys would hook up the water line I already had one there from my previous fridge I bought new fittings like the salesmen said to do and they would not do it. They told me they are a third party service they deliver and nothing else. I called the store manager and spoke to him and he said they were supposed to hook it up they didn't because you had no shut off value behind the fridge. I have a galley kitchen the shut off valve is right below i... read more

Richard Skjordal's profile image
Richard Skjordal 
6 years ago

lower your price so everyone can afford your repair work 

Siren Phillips's profile image
Siren Phillips 
6 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 5,150 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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