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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

200 Westgate Dr, Ste 2, Brockton, MA, 02301, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,530 reviews
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AT Kimura's profile image
AT Kimura 
4 years ago

Sold me a broken phone charger and refused to give me my cash back when i wanted to return it , instead they offered store credit . 

Talita Ramos's profile image
Talita Ramos 
5 years ago

I bought a stove at best buy and paid for the installation and delivery. The deliver arrived at 8:10 am and said we should pay him $ 150 to turn off the gas but we were never informed of that. My landlord was present and said he would call the plumber and find out about the procedure. At this time the two employees of outsourced company Sicamore plymbing Order number - 06545515 left. They didn't leave my new stove.They broke the gas valve trying to turn off the gas and also broke my oven door. We are trying to contact the be... read more

Raymond Parrett's profile image
Raymond Parrett 
5 years ago
Vardy Thekingslayer's profile image
Vardy Thekingslayer 
5 years ago

best buy have the worst customer service. I bought a $1000 Samsung TV from them. i opened the box and found out its defective. they refused to take it back not even for an exchange. the general manager, Brian Bourgea, refused to talk to me even though I was inside the store. the manager, marilyn chammas, implied that I broke the antenna port even though this TV is 4 days old. completely rude. the worst customer service I've seen. DO YOURSELF A FAVOR DONT BUY ANYTHING FROM BEST BUY UNLESS YOU WANNA LOSE YOUR HARD EARN MONEY. ... read more

Christine Vargas Williams's profile image
Christine Vargas Williams 
6 years ago
James Mather's profile image
James Mather 
6 years ago
Liz David's profile image
Liz David 
7 years ago

I tried setting up an appointment for delivery but the agent was very rude to me... said that I have a bad accent spoke to me like I am the most stupid person on earth... okay I may have an accent but I am not stupid.. another thing is is wrong to have an accent? And after treating me like trash u have the guts to tell me u can not deliver to me when I am only a mile away from you... okay u can cancel the whole order but that’s not how to do business.. just lost a customer 

Mark Porzelt's profile image
Mark Porzelt 
7 years ago

Pre-ordered Mario Odyssey to get the gold coin for my son. Show up at the midnight release and was told they didn't get any and my name was on a list to get them when BB got more. got an automated email a week later saying my coin was canceled, and when I called was told I wouldn't be getting one, and no compensation. Terrible! 

Virginia Semedo's profile image
Virginia Semedo 
7 years ago

Bom preços. Goso muito. E bons produtos. Uma loja com tudo e para todas as idades 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 1,530 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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