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Best Buy

4.2

About this business

Location details

12989 Park Plaza Dr, Cerritos Town Center, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,551 reviews
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Anna Roth's profile image
Anna Roth 
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

zeusgod's profile image
zeusgod 
2 years ago

Geek Squad Alternative At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time,... read more

Anna Roth's profile image
Anna Roth 
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

MSanders's profile image
MSanders 
2 years ago

Not going back to these guys. When my dog, Sketch tripped over my power cord for my laptop I was afraid that the computer was ruined. I started preparing for the worst and promptly grounded the dog. I immediately turned it off to preserve what little of the battery remained in case I needed to transfer files quickly. I noticed that the battery was not charging properly and quickly shut it off. I then started looking up repair services in my area that could handle such a catastrophe. I found a local Geek Squad and dropped it ... read more

Anna Roth's profile image
Anna Roth 
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

M Hoffman's profile image
M Hoffman 
2 years ago

Computer VD & Geek Squad Like lots of people I don’t think about needing a computer repair service until something goes wrong. When something eventually went wrong, it happened to be a virus (or malware?) Basically computer VD. My laptop was infected and I kept receiving pop ups that promised to enhance my manliness and win the hearts of every woman with a pulse. With self-convincing male bravado I decided that I did not need these types of offers and started looking for a Computer Repair Doctor that had the right antidote t... read more

Anna Roth's profile image
Anna Roth 
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

sarahhh52's profile image
sarahhh52 
2 years ago

Geek Squad Alternative At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time,... read more

CharlesS604's profile image
CharlesS604 
2 years ago

Geek Squad: Needed twice (so far) for Geek Squad: Needed twice (so far) for the front loading washer. Appointments set and they promised to call to confirm and when they were on their way - never happened - we called and then had to dash out of work to meet them. That was the first time and they were pretty clueless about what was wrong with the washer. Today, they called the wrong number (there are three choices and two of them, they were told, should NEVER be used) and left a message. Seems the tech person is sick. We're r... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 3,551 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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