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Best Buy

4.2

About this business

Location details

12989 Park Plaza Dr, Cerritos Town Center, Cerritos, CA, 90703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.23,551 reviews
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SusanG1972's profile image
SusanG1972 
2 years ago

Rip Off Took my laptop in for a clean up, no big deal. The Geek Squad tried hustling me into buying tons of services and products I didnt need and didnt come in for. I came in for a simple clean up but they had my machine for nearly two weeks -- that cant be normal. When I got my computer back it was even scratched up on the keyboard! Are you kidding!!? I wasnt offered any compensation when I complained. Is that any way to run a business?? I guarantee this company will no longer get my business. Upon writing reviews I found ... read more

Anna Roth's profile image
Anna Roth 
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

baygeeks's profile image
baygeeks 
2 years ago

Poor service I watched them ignore a whole line of people before they started treating them poorly. If my shop operated like that... we wouldn't last long at all. 

zeusgod's profile image
zeusgod 
2 years ago

Geek Squad Alternative At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time,... read more

sarahhh52's profile image
sarahhh52 
2 years ago

Geek Squad Alternative At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time,... read more

Anna Roth's profile image
Anna Roth 
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

Anna Roth's profile image
Anna Roth 
2 years ago

A fleet of well-trained experts offer maintenance for home or office computers--anytime day or night. In Short The Best Buy-based Geek Squad's expertise is wide-ranging: Trained representatives can handle everything from setting up a new sysem, installing software or creating a wireless network to dealing with more dire issues like the infamous "blue screen of death." Customers have the option of bringing their computers into a store, receiving 24-hour assistance over the phone or having a repairman come to their home (arriv... read more

JMarking's profile image
JMarking 
2 years ago

Terrible Experience Geek Squad is all about upselling and money. I wonder when they will realize that if they dont start paying attention to the CUSTOMER they will eventually lose all business. Preforming mediocre services to consumers expecting top notch computer repairs will only get so far, and after awhile they will lose all their customers thus losing a large precentage of the money they make. I went to them to have some horrible sypware removed and trusted they had at least an ounce of consideration for the customer. T... read more

zeusgod's profile image
zeusgod 
2 years ago

Geek Squad Alternative At one point or another we all need computer repair help and I am no different. I found myself in need at the worst possible moment. In the middle night, when everything is closed and the night before a report is due. I called Geek Squad online support for help and was charged for the $199 virus removal service. They connected to my pc and attempted to remove the problem. After a couple of hours and a whole lot of coffee and nail biting they call me back and say there is nothing they can do. This time,... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 3,551 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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