Best Buy

Beshoy R. 

on Yellow Pages

10 years ago

Asked the manager to open another register if possible since we have waited in line for 30 mins and the line is 15 people long. The manager (Jorge) simply said NO without even being apologetic. Awesome customer service Jorge thank you. 

mark2010 

on Yellow Pages

14 years ago

I was in to buy the new evo, cell phone, after being on the waiting list i was called for an appointment on that same dame day on July 6th, so i changed my days schedule to be there on my appt time, after waiting past my appointment time i stepped out for 15 min ...even confirmed with the sales person it was 15 min, and still waiting long past my appointment time the sales clerk began to help a customer that wasn't even his appointment time, and it just so happened that the manager text the clerk to stop the selling the evo ... read more

lar949 

on Yellow Pages

16 years ago

I went to buy my first Plasma TV before Black Friday. I got a good deal for a Samsaung 42' so I went ahead and took it. I went to checkout but the cashier rang me up wrong, it took the manager 15 minutes to go over there and override her mistake. Come to find out, it was Home Theatre that was supposed to help me checkout when they already had my attention before when they were trying to sell me the TV. It took the guy 30 minutes just wait ring me up and schedule an installation. So it was scheduled on Sat. 29th between 8-12 ... read more

scottl 

on Yellow Pages

17 years ago

I went here to buy a computer and waited around for a few minutes before asking an employee to help me. Each of them said they couldn't help me, although it was obvious that two of them were helping one customer. One employee was surfing on Google and said she that it would probably be 20-25 minutes before she could help me because they were all tied up. It was like a bad skit. I spent my $1,200 elsewhere. And it wasn't a best buy. I told the Customer Care supervisor and she said she was sorry.