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Best Buy

4.2

About this business

Location details

761 Hwy 71 W, Bastrop, TX, 78602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,382 reviews
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Roland S.'s profile image
Roland S. 
3 years ago

I purchased a contract to repair problemS on my PC last September I believed Geeks would inspect and catch SOME errors and repair them. I soon started finding problems. I brought the PC back around a month ago to have the Geeks fix a problem I could not repair. Since then I found 5 or 6 problems. I have spent many HOURS trying to get my PC working. I believe the Geeks are good at their jobs. I believe they lack the initiative to do a little more. Your store is pretty big, nationwide, meaning BB faces a Hugh amount of competi... read more

Ann W.'s profile image
Ann W. 
3 years ago

Everything I need I get from this store and the service was excellent they don’t give me hard time and everybody was so helpful. I’m now elite customer. Virgil DC 

Kim S.'s profile image
Kim S. 
3 years ago

I was greeted by every employee I came across! Every single one was beyond polite and helpful! They literally brightened my whole day! I’ve been to this store 3x since we moved here and they’re the best! 

Mary M.'s profile image
Mary M. 
3 years ago

Love shopping at Best Buy 

Adem K.'s profile image
Adem K. 
3 years ago

Justin in home theater was super helpful and helped me choose a great tv. I was overwhelmed at first with the large selection but he was very knowledgeable and helped me decide. Ultimately very happy will be coming back to shop here. 

Emilie C.'s profile image
Emilie C. 
3 years ago

Really great best buy! Friendly staff and is a very large store. 

Rick W.'s profile image
Rick W. 
3 years ago

I sent a detailed summary (certified letter) of my unwelcomed experiences to the Best Buy EVP, Chief Customer Officer and the Best Buy Chief Communications and Public Affairs Officer and have heard nothing since receiving confirmation of delivery of my certified letter( ~30 days). I was unable to accomplish much at the store level and unable to persuade the store manager to return my phone call (3) or have anyone at the store give me the contact information for a regional manager. To clarify, the three (3) unreturned phone c... read more

Gloria j Z.'s profile image
Gloria j Z. 
3 years ago

not able to speak to anyone -sent in a circle of people who could not understand what I needed. never got help!!!!! no one helped. They are horrible!!!! Geek squad would not pick up either!!!! 

Franklin D.'s profile image
Franklin D. 
3 years ago

I been a member of Best Buy for 10 years,I love the Best Buy family. Thank u 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 1,382 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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