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Best Buy

4.1

About this business

Message from Best Buy 

Location details

39 RHL Blvd, South Charleston, WV, 25309, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,115 reviews
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Steve Tetreault's profile image
Steve Tetreault 
6 years ago
Kelli Alley's profile image
Kelli Alley 
7 years ago

They are the RUDEST staff and will NOT TAKE NOTHING BACK EVEN IF THEY TELL YOU THE WILL WITHIN A 14 DAY PERIOD!! The manager was every rude and rolled her eyes will I was trying to explain to her the issue! I rate this store and company a -1 VERY POOR! 

Keith Conley's profile image
Keith Conley 
7 years ago

Before you buy anything from this place.....make sure its rite...cause of you buy it and pay for it with a debit card and wrong....they will not give your money they say it goes back on your card and takes 3 to 5 business days....I will not be shopping back at any best buy.... 

Corby Walls's profile image
Corby Walls 
7 years ago

Can't get anyone to help you. 1st and last trip to this store. 

Sheryl Harmon's profile image
Sheryl Harmon 
7 years ago

After an hour of standing in the store, trying to pick up an online order, no resolution was found. I would appreciate a call from management as soon as possible. Online orders should be a simple process, and this has been horrendous. I walked into the store at 8am, it is now 2pm, and after several phone calls to several entities, I still have no resolution or product that I purchased. I will not use Best Buy in the future if this cannot be fixed today. 

Marta Ree Hays's profile image
Marta Ree Hays 
7 years ago

We always get great service and great deals at our local Best Buy. Today it was exceptional! Justin and Allyson were able to resolve an issue with our Sprint account that seemed almost hopeless. We are very happy customers!! 

Kyle Lee's profile image
Kyle Lee 
7 years ago
Renee Stanley McGraw's profile image
Renee Stanley McGraw 
7 years ago

I went in for a repair for my Samsung phone. The rep was very helpful and had it fixed in almost no time at all. And, since it was such a simple fix, and I had purchased a laptop there for my granddaughter, there was no charge. Excellent service. 

Diana Sue Cooper's profile image
Diana Sue Cooper 
8 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,115 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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