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Best Buy

4.1

About this business

Message from Best Buy 

Location details

39 RHL Blvd, South Charleston, WV, 25309, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,080 reviews
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Jeannie Edwards Clark's profile image
Jeannie Edwards Clark 
4 years ago

How can I talk to an associate in the Southridge WV Best Buy? When calling the number I have been on hold several times for a total of over 2 hours. When I selected the Geek Squad option I get an international answering center who speaks very little English. So much for customer service. 

Debbie Lewis's profile image
Debbie Lewis 
4 years ago

I have called for 2 days about my phone and they don’t even answer. When they do answer they hang up on me. This answering service sucks. 

Jan Warner Ramey's profile image
Jan Warner Ramey 
5 years ago

tried to make a return on item bought during Christmas, unopened Manager would notmake an exception. this item was out of window for return will NEVER buy an item fro. best buy again 

Gina Newhouse's profile image
Gina Newhouse 
5 years ago

My son used his birthday money to purchase a Nintendo switch game and upon arriving home he realizes the box is EMPTY. He said the plastic had been tampered with. I called the store and was on hold for 36 minutes and then at nine when the store closed the automated call went blank. I held all that time and no one ever answered. I have read reviews now and this has happened to other people and the manager of the store did nothing to make it right because he said they do not sell empty boxes. I am calling corporate in the morn... read more

Wanda Mace Stoker's profile image
Wanda Mace Stoker 
5 years ago

they always have what I go for. 

Billy Lawrence's profile image
Billy Lawrence 
5 years ago
Roger Porter's profile image
Roger Porter 
5 years ago

Very poor service,buy online same service cheaper price. O service after the sale 

Missy ElMouatez's profile image
Missy ElMouatez 
5 years ago

This is now my third trip in for the same phone. Last time I was told I would get a call back for the problem and I never did. Now I’m having to deal with the same guy. And the phone he was going to call me about doesn’t work at all now. Because he NEVER called back. 

Susan Miller's profile image
Susan Miller 
6 years ago

Great experience! Grey Thursday! — with Kim Morris. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,080 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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