Best Buy's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

717 Gravois Rd, Fenton, MO, 63026, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,157 reviews
Select a rating
Edward S.'s profile image
7 years ago

Bought a nearly $3000 dollar refrigerator that just after delivery and installation the bottom of the left door fell open and a circuit card fell out still attached to live wire. When I looked in the user manual so I could describe my problem I realized hey had the wrong user manual in the box. So I tried calling the Fenton Mo store and no one answered so the south county store kept reroute get my calls and still no one picked up the phone. This is the good part: the south county store operator called the Fenton security gua... read more

Ryan H.'s profile image
9 years ago

It was terrible, we were lied to about the delivery of our washer and dryer. A lot of broken promises, when they finally did bring the unit out, they left the old one for me to deal with, even though it was supposed to be included. It made my life very difficult, i had to take off work and so did my wife to try an accommodate Best Buy....I would recommend shopping somewhere with competent employees. 

jennybrass's profile image
jennybrass 
13 years ago

Preordered Gears of War 3 limited. Returned when it came out went to game section and could not find help for few min. Then was told I had 2 go to customer service/return line to pick up reserve. Stood in line about 15 min, a few returnes with out receipt a business purchase without tax add need store manager. Got to front of line. First off they refund my deposit. then apply that to new purchase. I was picking up for friends mom so i did not have reward card. OOPS big mistake!!!! Was not told I had to have this till i figur... read more

thabeck's profile image
16 years ago

Had bad customer service, could not find anyone to help me for at least 20 min. I recommend going elsewhere do to bad customer service. 

ae3638's profile image
17 years ago

I have always had great experiences with Best Buy. When I found out they were coming to Fenton, I was extremely happy. I continue to shop for my electronics only at Best Buy. 

ecb8999's profile image
17 years ago

Any time I visit this location, I also receive the friendlest and knowledgable service. Other stores could learn from them! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 1,157 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com