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Best Buy

3.9

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

30830 Orchard Lake Rd, Farmington Hills, MI, 48334, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9803 reviews
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Joel Hechler's profile image
Joel Hechler 
5 years ago

You guys suck1 I've tried calling the geek squad for support and I'm on hold for hours at a time. Your line about "Expert Service" is a joke and is one of the biggest lies I've ever heard. Its not all about profit Best Buy 

Jeff Leitson's profile image
Jeff Leitson 
6 years ago
Flo Flo's profile image
Flo Flo 
6 years ago

Worst experience ever, rude customer service by associate Rochelle in the phone department. Was in there for over a half hour she never acknowledged us, Even after her current customer left, she went on the phone where she was giggling to someone. We then went to the front door and were treated rudely by another associate stating they only have her in that department while he is just standing in the front. We were ready to make a $1000 purchase but now we will go elsewhere 

Andrew J. Guizar's profile image
Andrew J. Guizar 
8 years ago

8 Best Buy employees standing at the customer service desk... But they send one person to find the item that is currently not stocked on the floor (I'm guessing because they were all standing around having social hour instead of working) and it takes 45 minutes for the person to return... Now I remember why I use Amazon Prime so much ��� 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 803 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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