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Best Buy

4.2

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

769 Donald Lynch Blvd, Marlborough, MA, 01752, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.21,837 reviews
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No PS3 Game for You H.'s profile image
No PS3 Game for You H. 
16 years ago

Refused to Honor Marked Price PS3 game was marked 19.99... sticker was affixed to cellophane of game case... Game was encased in tamper proof plastic hard shell case. Associate removed it from plastic case and admitted it was their mistake. Manager was called over, apologized for the inconvenience and again admitted that it was their mistake. He offered me a 10% discount, but firmly refused to honor the ticketed price. I reminded him that by law, they must honor the marked price... perhaps I am incorrect. Obviously Best Buy ... read more

gayle s.'s profile image
16 years ago

Great experience upgrading cell phone at Best Buy/Marlboro, MA I needed to upgrade my phone (4 years old) but didn't need any bells or whistles - - - - just a phone to use as a phone! The 'Geek Squad' staff was extremely helpful in explaining the differences between the phones and suggested I buy a 'go phone' (without the 'go' service) because it offered me what I needed at the best price. They probably spent a good hour with me in total. They even transferred my address book from my old phone. I was very impressed and would... read more

Amanda T.'s profile image
16 years ago

I have never had a worse experience With a Store. The Geek Squad at this store does not know what they are doing- if you walk to their counter looking for help, they will ignore you and walk by for the first 5 minutes you are there. They did not keep correct records of my computer, and got it mixed in with the computers of the other people in my family, so when I needed a no lemon exchange, they said that it had not been in enough- and procedded to list a number of things that I had never done to my computer. Their mannagmen... read more

Garrett A.'s profile image
Garrett A. 
19 years ago

Not bad This place is above average when it comes to finding electronics but its not the very best. I like the one in Worcester a little better. the location of this one isnt too great. Its kind of far away from me. 

Laurel G.'s profile image
19 years ago

Best Buy to the rescue After unintentionally putiing my cell phone through the washing machine..............I went to 3 different stores and Kiosks to get a new cell phone, as I was entitled to a free upgrade. I had no luck from these places.....even the one who is my own cell phone company. I needed the cell phone that night because we were leaving first thing in the morning for vacation. I had 3 kids in tow ...who had not had dinner yet and were getting pretty antsy. I finally went to Best Buy..............They were a god ... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 1,837 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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