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Best Buy

4.0

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

6875 Douglas Blvd, Douglasville, GA, 30135, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.02,667 reviews
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Samantha H.'s profile image
Samantha H. 
3 years ago

Gave a 1 because I can't give a zero. Haven't been in a beat buy in years because of the commercial that was aired many years ago where a woman knocks Santa off the roof. Very inappropriate! Yesterday went online and Douglasville Best Buy had a microwave in stock according to the website but 1st available pick up was Thursday. So I go there and wait 30 minutes for a sales associate that never came. While checking the website in the store- the reason the wait for pickup was until Thursday was so they had time to get them fr... read more

katherine s.'s profile image
katherine s. 
14 years ago

Racist me and one of my friends walkeds into Best Buy we wanted to buy a loptop...and we waited for a long time to find one of the geek guys, so when we founded one he old oh you need to feel out this paper and blah blah.....so we stared to fill out the paper and he asked us for our ID so my friend gave his ID.....so in a racist way they call the police on us and we were accused of forgery bacuse they said my friends ID was fake just because the computer didnt took his ID number. so he got arrested. and the officers were so ... read more

llebpmacp's profile image
15 years ago

I called to see if this location had a Dell computer package that was advertised as a store exclusive. I was told there were several in stock. I went to the store and talked to a sales associate who tried to steer me to several other computers. I decided to buy the one as advertised. The sales person said that they had sold out a day or two before but they would have more arriving in a day or two. I just got off the phone with this store. I was told they do not see that they will be getting any more of this model in. I belie... read more

Faye S.'s profile image
15 years ago

Terrible Customer Service In February went into the Best Buys, which by the way should change it's name because Wal-mart out price them on a lot of the same items, to have my laptop serviced because I was told by Toshiba that Best Buys is an authorized dealer for them. I was refused service because I didn't have a receipt where I had purchased my laptop from them. What is worse is this information came from one of the managers. It shouldn't matter that the laptop wasn't purchased from them. That is not a requirement. I conta... read more

computer123456's profile image
computer123456 
16 years ago

I have called the main line number for over an hour now during business hours and can't get anyone to answer the phone at the Douglas BLVD Best Buy location. I agree with the other review this store has the worst customer service I have ever seen and I am looking for a computer for my daughter but I can assure you it will not be from Best Buy. 

Contributor's profile image
Contributor 
16 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more

dawn4316's profile image
17 years ago

Terrible customer service at Douglas Blvd Store. I still haven't received a $25 gift card as advertised with the purchase of my ipod. Sales rep was very rude. When you call the main customer service line, they've said they have 100's of issues in their cue regarding the same problem when you order from Best Buy on-line. They don't know how to resolve it and the Douglasville Store that I picked it up at said it's not their problem. 

Jodi A.'s profile image
19 years ago

i have seen better it's a cold feeling store! i have been in there a few times and the staff all seems like they rather be in some other planet then where they are. they don't want to help you find any thing because they rather hide. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 2,667 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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