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Best Buy

4.0

About this business

Location details

10025 N Michigan Rd, Ste 180, Carmel, IN, 46032, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
4.0604 reviews
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Marcus Reynolds's profile image
Marcus Reynolds 
6 years ago
Suzanna Cable's profile image
Suzanna Cable 
6 years ago

Terrible customer service. All of your sales people were too busy playing on their cellphones or in groups talking with each other. 

Jane Howard's profile image
Jane Howard 
7 years ago

Stand by their delivery appointments. The appointment for this afternoon has been cancelled "because of the weather." Baloney. I've already been out for an oil change appointment and grocery run. Shame on them for assuming they can just reschedule me for a weekday, assuming I can take off work to meet their schedule. They have my payment in full and I don't have the produce I paid for. 

Michael Shepperd's profile image
Michael Shepperd 
7 years ago

Your idea of price matching was to "Raise" your price for Model:55LF621U19 TV from $349.99 to $399.99 to match amazons price because Amazons order is shipped from you! A new meaning to "Price leader"! 

Victoria Roberts's profile image
Victoria Roberts 
8 years ago

I have bought ALL my appliance, and large purchases here. Tv's, dryers, kitchen appliances. My washer went out, didn't think twice about buying a new one here. It was delivered HIGHLY damaged, not a ding or scratch, it was dropped from a distance. Dent is 10 inches in length, by 2 inches deep. Brought it to delivery mans attention, he said call best buy. I have been calling since January 3rd!!! HOURS on hold, multiple disconnected calls. I have phone records as proof. Worst customer service EVER. I'm not just a disgruntled c... read more

Laura Shank Hiser's profile image
Laura Shank Hiser 
9 years ago

Best Manager! Best employees! I will travel farther to go to this Best Buy just because the Manager is awaesome and the employees are so knowledgable and helpful! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4 star rating with 604 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 10:00 a.m. 

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