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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

1408 N Litchfield Rd, Goodyear, AZ, 85395, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,847 reviews
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Hudgens LeShane Michael's profile image
Hudgens LeShane Michael 
5 years ago

Yes and This store especially! Ray Marsha & Jaysen are the best! 

Lauri Gallup Samson's profile image
Lauri Gallup Samson 
5 years ago

I took my iPhone in to get the “glitches” taken care of and Rocio helped me. She sure knows how to treat a customer right! She knows her job and performs well! She works with great confidence was really there to help me. She explained every step of the way to me and was very friendly! I highly recommend going to see Rocio if you need help! 

Julie Cook Hotrum's profile image
Julie Cook Hotrum 
recommend  Recommended
6 years ago

My husband and I were impressed with the customer service we received from Aaron as well as several other associates in the store in Goodyear. They left us alone if that’s what we wanted and came right to the rescue when we had questions. After Aaron patiently and professionally answered all questions within his scope he didn’t just point us in the direction we needed to go. He actually walked us over and found someone to help us before leaving. After that we browsed the store and found we didn’t have to wait too long any ti... read more

Jeremy Janulis's profile image
Jeremy Janulis 
6 years ago

Best Buy’s return policy is no good. I bought an expensive router but didn’t hook it up right away because me and the wife had a baby. I took it in within 30 days and was told because the item is defective I have to contact the manufacturer. The gal told me if I would have purchased the 2 year extended warranty then they would have swapped in store. Well that is the last time I shop at Best Buy. If this was Target, Amazon, or even Walmart they would have made this right. 

Alex Gonzalez's profile image
Alex Gonzalez 
6 years ago

Wow, never did i think about looking at reviews for best buy but now i see why the low ratings. This location is a joke in goodyear. I went to return a tv today because i was not happy with its performance, the idiots unboxed it and damaged it. I called their manager ray over and looks at me and says, we cant take it back its broke. No kidding. Your employees damaged it because it was fine when i packaged it and brought back. Keep in mind i used all the original box and protection inserts. Dealing with corporate next. Do not... read more

James Kubrak's profile image
James Kubrak 
6 years ago

Waited for an employee to help. Wanted a smart tv i had seen on best buys website. Employee said there might be one in the back. He then went to the back to check after showing his reluctance to want to. Waited by the tvs then saw the same employee helping a different customer at the register in the tv section. We left and decided that we will just buy the tv through amazon. Sorry best buy but you lost the sale today(and future sales) because of him. 

Pauline Dsamou's profile image
Pauline Dsamou 
7 years ago
Padma Mott-Valdevit's profile image
Padma Mott-Valdevit 
7 years ago

The people working in the local store ate great, but I just spent 10 mins trying to talk to an actual person and couldn't do it. Guess you don't really need my business 

Richard Mullins's profile image
Richard Mullins 
8 years ago

I sat for 20 minutes just to talk to an employee and then was told to wait again. You've lost my business and your staff is lazy and rude. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 2,847 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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