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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

12151 Jefferson Ave, Newport News, VA, 23602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.15,063 reviews
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boxer01's profile image
13 years ago

Worse Customer Service Ever – If I could give Bust Buy, Newport New and minus star I would. I tried to get an appointment to have a I Simple installed in my vehicle and got the run around for over 30 minutes from 4 different people. The call ended with me asking for the manager and the woman hanging up. The Greenbrier location was more accommodating and I'll be making that trip across the Bridge to spend my birthday gift cards from this point forward! 

Contributor's profile image
Contributor 
17 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more

lallipop's profile image
lallipop 
17 years ago

Geek Squad is a disappointment – I've purchased several computers from Best Buy and I have always been disappointed. I can't complain about the price or the sales reps, my complaint is with the Geek Squad's policies on customer service. I have always purchased the Geek Squad plan (for my last two computers) but I cannot get phone assistance from the Newport News Geek Squad. I am referred to their national help desk where I will be billed big bucks. WAKE UP, that is why I purchased the plan. Driving down to Newport News every... read more

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 5,063 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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