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Best Buy

4.1

About this business

Ingress Services and Items. We sell services for the Geocaching game Called Ingress. Need Guardian portals taken down? You can message us on Google Hangouts at email address atyleruf73@gmail.com 

Location details

4707 Valley View Blvd NW, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.13,851 reviews
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Lisa Farris Blackwell's profile image
Lisa Farris Blackwell 
4 years ago

Came to the store this evening to make a purchase for a laptop computer But your store closed at 6 PM. Totally ridiculous Best Buy should go ahead and close their doorsYes I’ll take my money to another store and purchase a computer from somebody else 

Alex Franklin's profile image
Alex Franklin 
4 years ago

Slow pick up from online order during covid took 30m to bring one item to my car after a ready for pick up Confirmation 45m ago. 21days to make an appointment to use their apple care Service. Rude managers BB rating definitely is deserved and truly reflects the poor quality of its management and staff . 

Joe Burroughs's profile image
Joe Burroughs 
5 years ago

I don’t mind ordering online from the store for simple items. But unless you know what you are looking for and don’t need any help finding what you are looking for, I wouldn’t go to the store in person because customer service is non existent anymore. The associates used to be great but now they are pathetic pieces of crap who pretty much ignore you unless you decide to insist on help and then they act like it’s a major task to help you even it’s something simple. The store has great items but it takes an act of congress to ... read more

Mack Burns's profile image
Mack Burns 
5 years ago

I went to Best Buy and asked about having them doing an install for a stereo that I bought specifically for a specific car and because I did not buy the stereo at their store they wanted to charge me $125 instead of $65 for installation plus another $86 for a universal plug and then $89 for a cover plate I didn't need. the guy had an attitude and I didn't like it. I canceled my appointment before I even left. 

Pete Roberts's profile image
Pete Roberts 
5 years ago

Better service for paying customers. 

Chuck Moore's profile image
Chuck Moore 
recommend  Recommended
6 years ago

The salespeople were extremely knowledgable and helpful. It is also nice not to feel pressured. This is the fifth or sixth laptop purchased from them within our household. 

Keath Mayes's profile image
Keath Mayes 
6 years ago

Kid who works there didn’t wash his hands after using the toilet. Told the manager and the manager laughed at me. I guess he thought it was funny that I expected to get a healthy and clean experience even though they don’t prepare and serve food. 

Lois Hefner's profile image
Lois Hefner 
6 years ago
Ryan Duncan's profile image
Ryan Duncan 
7 years ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 3,851 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open on Monday at 9:00 a.m. 

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