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Best Buy

4.1

About this business

With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlet... read more

Location details

6900 S Westnedge Ave, Portage, MI, 49002, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.14,019 reviews
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Kim S.'s profile image
3 years ago

I was greeted by every employee I came across! Every single one was beyond polite and helpful! They literally brightened my whole day! I’ve been to this store 3x since we moved here and they’re the best! 

Ray Bobby Jay da Big Kat's profile image
Ray Bobby Jay da Big Kat 
13 years ago

looking for a better buy? – Yo, so checked the in-store stock status of an anime DVD (the one featured in my profile pic). bestbuy's website said that the Portage location had it in-stock so I called the store and the guy who I talked to was really cool and nice and he said 'yeah, I can hold your Strawberry dvd until the close of tomorrow'. And the next day I went to the store to buy it and it rang up at about $47 and besbuy's online store had it for $22.50 but it was on backorder, so I told the lady this, and she rang it up... read more

audiofreak14's profile image
audiofreak14 
14 years ago

I had Best Buy install a speaker system in my '04 Honda Civic. I used to work in the industry, but didn't have time for this particular project. However, I was greatly pleased with the job they did. Fast, great customer service, and much cheaper than Dashworks. 

sara l.'s profile image
15 years ago

Best Buy is my choice anyday! The employees at this store are great! They answered all of my questions and went above and beyond to get my situation taken care of. Sometimes it takes awhile to get help but that's what happens when you have 10 people looking for computers and 5 employees working that time! They tough it out well! 

Vee S.'s profile image
15 years ago

Best Buy is not customer friendly I had terrible experience with a best buy store manager and a person from the geek quad in Portage, MI. I bought a desktop computer in February and less than five month later, the hard drive went bad. The told me it would take a week to figure out what was wrong and almost a month to fix it. The manager even said, "We don't make it. Dell makes it and we just sell it." Then he said, "There's no guarantee (the the computer will work), that why you buy the warranty." I am afraid to go back to t... read more

Maria R.'s profile image
15 years ago

I'd shop there if I had absolutely no choice Best Buy is the survivor of the Best Buy/Circuit City battle for the electronic and gaming dollar in Kalamazoo. Circuit City lost. Like a lot of big box stores, there is a decent amount of selection. But, when I was looking for a mp3 player for a niece, I saw Best Buy did not carry iRiver brand. Similarly, I was looking for a brand of sound card, and naturally, Best Buy did not carry it. You can get more choices and better prices on line, but many people are reluctant to shop on l... read more

Contributor's profile image
Contributor 
16 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more

terran2200's profile image
terran2200 
17 years ago

I have had some bad experiences with trying to return items. It seems there is always a feeling in the air of "you're guilty until proven innocent". This store needs to focus more on the customer experience. 

sw1691's profile image
17 years ago

Very impressive place.Quite a selection of cds.They special order for you also .low prces. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.1 star rating with 4,019 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m.  

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