Best Buy

Angela Russell 

on Facebook

8 years ago

I knew what I wanted to purchase before I went to the store. 55" Samsung on sale for$529. I was greeted nicely by a salesman who asked how he could help. He took me directly to the product I wanted and asked if I had any questions or something else he could help me with. There was no pressure to purchase any other products. We both laughed about how that was the easiest purchase I made and the easiest sale that he made. I was literally in and out of the store in 5 minutes. 

Vernon Parker 

on Facebook

8 years ago

The sales representative was knowledge in what she was doing. She got several people to make my transition easier. 

Brittany Llanes 

on Facebook

8 years ago

Staff is not very helpful when trying to find items. All they can say is I don't know. Which is rather frustrating when you don't know what all parts you need for a router. I will never go back to this store. Employees need better training and better customer service 

Shauranda Lawson 

on Facebook

8 years ago

I would advise everyone NOT to shop at this locations, due to poor customer service! I thought Best Buy was Best Buy, despite the location you patronize. Well, I guess not! The rivalry between locations is truly evident when trying to return an item that you didn't buy at a specific store. They will give you HELL! As for me and my household we will not purchase anything else from Best Buy! May I add that the Corporate Office is just as worthless! Specific bootleg locations: Homewood and Lansing!