Best Buy

Rifat N. 

on Birdeye

9 months ago

The following was my experience at Best Buy purchase on 4/5/2025: 1. The store was supposed to open at 10 am. I reached the car park at 9.45 am and waited but the gates were opened at 10.05 am 2. The staff including the store manager lacked courtesy. This word did not exist in their dictionary. 3. I am a handicapped 73 years old man. I requested a motorized chair to browse their gigantic store. The store manager said they don't have it. On inquiring the reason she said "this is optional. We are not mandated to have it". S... read more

John D. 

on Birdeye

a year ago

Overcharged for services not delivered. Needed an OS reinstall to fix a wifi issue, the stated charge was $99.99. I told them exactly what the problem was and what need to be done. Charged me a diagnostic fee, virus removal and corrupt OS repair totaling $249.99, none of which was done. The only thing done was an OS reinstallation (which I could have done myself but I was out of town and my wife needed the computer). The service tech was rude to my wife and the manager was rude on the phone to me. I will never take anything ... read more

mannu 

on Birdeye

a year ago

Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO 

mannu 

on Birdeye

a year ago

Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO Best Buy +1 (805)- 41O 56OO Indianapolis Stage Sales & Rentals, Inc PHONE NUMBER +1 (805)- 41O 56OO 

Greg G. 

on Birdeye

a year ago

Made an appointment as requested per their website for a phone repair. We pay the annual Geek Squad repair fee is why we wanted to take the phone to Best Buy. Even though we had an appointment, we had to stand i line and wait almost 20 minutes to speak with a representative. Explained that the phone would not charge. Phone was taken back for less than 3 minutes for a diagnostic report. Representative came back that the I phone was an older model (6S) and that updates need to be made. It has the most current update. I ... read more

next I. 

on Birdeye

a year ago

Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O 

next I. 

on Birdeye

a year ago

Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O Best Buy CUSTOMER SERVICE +1 (805)-3O8 OO4O Best Buy PHONE NUMBER +1 (805)-3O8 OO4O 

Patty K. 

on Birdeye

a year ago

I was looking around in the electronic department for about 20 minutes and not one salesperson asked if I need any assistance. Not at all happy with my experience at this Schaumburg location. I notice everyone was by the televisions. I will not be returning to this store in the future!!! 

Jay B. 

on Birdeye

a year ago

They showed up after a week scheduling wait they fixed everything very professional a hour after they left lost internet things happen called them they said would be 2 weeks before they could back this is unprofessional because of this I could recommend them