Best Buy

J. S. 

on Yellow Pages

7 years ago

If we could give it 6 stars, we would! Came in to pre-order the Samsung Galaxy S9 plus and it was not easy as we thought it was. But we worked with mobile sales associate Pedro, who was an awesome salesman! Kudos to Pedro for his professionalism, patience and friendliness. He went above and beyond to not just to make a sell, but he wanted to make sure we got what we came for and left happy. It's been a long time since Wev'e been to this location and we were so glad we had a very positive experience coming back here. This loc... read more

Ginny W. 

on Citysearch

10 years ago

Sad customer service - geek squad department - 15 May 2014, 1000 - Broadway store, Tucson, Az... waited 45 min in line for service, only two clerks, no manager in site to check on progress of line in this department. No apology from clerk for waiting, one of the only two clerks stepped away from his counter and went to help a customer in the general store while the rest of us (7 people) were waiting in line for geek service. WHERE IS THE MANAGER??? WHERE IS THE CUSTOMER SERVICE???? 

Shane W. 

on Citysearch

13 years ago

mobile phones tramp – I am currently writing this review in store. just a few minutes ago I went into the mobile phones area to ask a simple question about my invisible shield warranty. And i was greeted by the most snotty customer service rep i have ever encountered. The bitch kept giving me a look like i was stupid. Kept interrupting me and would even chuckle and roll her eyes while I was CLEARLY explaining why had happened to my shield. To make things worse she had no name tag so I cannot expose her. 

OldPuebloBill 

on Citysearch

13 years ago

Extremely Poor Customer Service – I recently stopped by the Best Buy store on Broadway in Tucson to purchase a remote control for my TV. I went back to the TV section, couldn't find the remotes and noticed two Best Buy employees standing together talking. I approached them and noticed they were comparing cell phones, contact lists on their phones I think. I started to ask where the remotes were, and one employee held a finger up to me as if to say "just a moment, wait till we're down socializing, them we'll help you if we fe... read more

Contributor 

on Citysearch

16 years ago

A virtual Mecca for gear heads, this electronics giant hawks everything from booming sound systems to notebook-sized personal computers. – In Short Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house ins... read more

soulcandybt 

on Yellow Pages

17 years ago

employees were very friendly and knowlegable and the store was very orderly and clean. pretty good prices too.