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Best Buy

3.9

About this business

Location details

281 Deane Dr, Rockford, IL, 61107, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.93,679 reviews
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Holli W.'s profile image
Holli W. 
12 years ago

I went in and was treated very rude. I was asked if I needed help but when I told them what I needed it was like if I didn't need to make a $$$ purchase... They had no time for me. I even got the eye roll!! 

John b C.'s profile image
John b C. 
14 years ago

I have been buying from Best Buy for many years, This stores GEEK Squad has got to be the worst, when it comes to answering the phone, they keep you on hold and then disconnect you after about 20 minutes. I tried several times this one day and never got through, even though the system one time said that there was only 1 call ahead of me. I NEVER GOT TO ASK MY QUESTION, for the help I needed. 

sandjh's profile image
sandjh 
14 years ago

the service at Best Buy in rockford is CRAP, they never tell you everything you need to know about what you are buying and when you ask they act rude because you are wasting their time. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 3,679 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 6:00 p.m. 

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