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Best Buy

4.2

About this business

History Established in 2006. Best Buy was founded in 1966, this location was opened in 2006. Meet the Manager Sarah B. Manager Sarah is the General Manager of the Best Buy on Los Altos in Sparks. She became the GM in June of 2013. 

Location details

155 Los Altos Pkwy, Sparks, NV, 89436, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.21,939 reviews
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Monique Murphy's profile image
Monique Murphy 
5 years ago

Horrible experience with a broken tv I cannot return because they are allowing curbside pick up, in home delivery, in home pick up, in home service, but not curbside returns. I’m out money until some undetermined future time. While other stores now are taking curbside returns. The manager Sarah has no customer service skills or solutions. She is rude and condescending. And I am still trying to file a complaint on her but the regional manager Mark Bell won’t return my call or she isn’t sharing my info because she won’t give m... read more

Nathanial Rhodes's profile image
Nathanial Rhodes 
5 years ago

Customer service has gone WAY down over the years. Prick kid employee in the cell phone department today cause me to walk out empty handed and I won't be back. 

Tree Huskett Bill's profile image
Tree Huskett Bill 
recommend  Recommended
6 years ago

although i was in Samsung hell, tge Best Buy staff was a great rescue, Thank you 

Charlie Ted Miller's profile image
Charlie Ted Miller 
7 years ago
Charles Cunningham's profile image
Charles Cunningham 
7 years ago

My wife and I needed a new refrigerator and a new washer. These guys did not stop until we had what we needed, and a decent delivery date. Best Buy is the best store, I only wish they sold boat stuff. I would never leave the store. 

Norm Davis's profile image
Norm Davis 
7 years ago

Thank you to Sully & Lauren. Great job and great customer service. Appreciate your stepping up and addressing my situation. Will defiantly continue to be a loyal customer. 

Debra Lee Nelms's profile image
Debra Lee Nelms 
7 years ago

Thank you Cody D, Copper, and Clint. It makes you feel so good when these guys wait on you in the Sparks store. Kindness, respect, and professionalism makes you come back to this store! 

Courtney Perez's profile image
Courtney Perez 
8 years ago

Long story short this is the store I'll take all my returns from in town because I won't be shopping here. They are like flys on shit when you just want to make a decision on what headphones you want, can a girl shop in peace? And if you want to hold my hand while I do so be my guest but do it quietly please. � 

Gloria Caplinger's profile image
Gloria Caplinger 
8 years ago

I made an appointment with the Geek Squad because I updated to a new laptop, bought a projector for my presentations and upgraded my Galaxy 4 to a Galaxy S8. So after trying to follow instructions for 2 days Jared showed me how to hook up my projector and kept me from a total meltdown. He was very patient and helpful. Thank you!! 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 4.2 star rating with 1,939 reviews. 

When is Best Buy open?

Best Buy is open now. It will close at 9:00 p.m.  

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