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Best Buy

3.9

About this business

Message from Best Buy 

Location details

20815 I-30, Benton, AR, 72015, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9506 reviews
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Dianne Smith's profile image
Dianne Smith 
6 years ago

Customer service is bad. My son bought a tv last night. When he got home and opened the box the screen was broke. He took it back to exchange it and the manager would not make it right. I have been a loyal customer for years and was the one who recommended Best Buy to my son. He has purchased 3 tv’s and a tablet already this year. He works hard and is a honest person. Just need Best Buy to make this right. 

John Krstolic's profile image
John Krstolic 
6 years ago

The management here is terrible. Bought a new TV, opened it at home and it was already damaged. They refused to exchange or refund my money. Said that I damaged it buy opening it. They don't care about the customers. According to the Corporate person I talked to, they must return or replace the TV with damage within 24 hours. I returned it within 1 hour of purchase. 

Gary F Oldnettle's profile image
Gary F Oldnettle 
recommend  Recommended
6 years ago

best buy takes advantage of you if you aren't tech savey. and then management blows you off. 

Cherie Abston's profile image
Cherie Abston 
6 years ago

Clear Stream antenna is a horrible product that did not get good reception and blocked our cellphone calls. Best Buy only offers a 15 day warranty and told me to call the manufacturer. The manufacturer told me they offer a 90 day warranty if I had purchased it from them and told me to contact Best Buy! Best Buy will not even offer me a gift card and I purchased it on the Best Buy crest card and I only had it for 35 days. DO NOT BUY FROM BEST BUY! 

Amanda Suzanne Weaks's profile image
Amanda Suzanne Weaks 
7 years ago
Daniel Fears's profile image
Daniel Fears 
7 years ago
Andrew Williams's profile image
Andrew Williams 
8 years ago

I found it quite horrible to give a family of 6 one of the nes classic game, they all got out of one truck and all got back into the same truck, then there was a family of 3 who got out of a black car and all got the nes classic, GREEDY PEOPLE ruin the holidays 

Brittany Wylie Clardy's profile image
Brittany Wylie Clardy 
8 years ago
Jon Pritchard's profile image
Jon Pritchard 
8 years ago

This best buy continues to disappoint me. 3rd times a charm i guess. On black Friday they only have 1 person in store to activate cell phones. Ill take my business somewhere else. 

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 506 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open tomorrow at 9:00 a.m. 

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