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Best Buy

3.9

About this business

Location details

1955 SE Delaware Ave, Ankeny, IA, 50021, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.91,923 reviews
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Ericka Nguyen's profile image
Ericka Nguyen 
2 days ago

Was just trying to buy something real quick. Already have hearing problems and the black dude at the counter was rude because I couldn’t hear and he laughed in front of me with another female associate 

Robert M. Cazavilan's profile image
Robert M. Cazavilan 
2 days ago

They were very patient & helpful!! They determined the problem with my old laptop, helped me order a new battery, & installing it when it arrived. Again... patient, helpful & I have a "new" laptop. Thank you! 

karla Henriquez's profile image
karla Henriquez 
5 days ago

no employees here actually want to help, i asked a dude with shoulder length hair for help and he completely ignored me and when i asked again he said “i have someone coming to help you” is it that hard to let me know that instead of just walking away making me look dumb? 

Taylor Garrison's profile image
Taylor Garrison 
a week ago

You can’t call the store directly and talk to anyone. I placed a preorder for a game weeks ago and it was supposed to be delivered to my house. They sent it to the store instead. I couldn’t pick it up the day of release and Customer service said they couldn’t replace it with a physical copy from the store because they didn’t have any available, when they clearly did. I have to pick up in store when it becomes available instead of it being delivered to my house like it was supposed to be. Do not do pre orders through Best Buy... read more

Marc Schlichting's profile image
Marc Schlichting 
a week ago

Frequently asked questions about Best Buy

How is Best Buy rated?

Best Buy has a 3.9 star rating with 1,923 reviews. 

When is Best Buy open?

Best Buy is closed now. It will open at 9:00 a.m. 

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