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Bert's Gene Brown Transmission
- Transmission Repair
- San Antonio, TX
About this business
Transmission Repair Rear Differential Repair Auto AC Repair Oil Change Break Repair and more
Location details
11531 Old Perrin Beitel Road, San Antonio, TX, 78217, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
I rely on my vehicle to go to work every day to provide for my family. Bert's Gen Brown has always kept my vehicle in top-notch operating condition in order for me to do this. I highly recommend Bert's Gene Brown to anyone that expects superior service and the utmost customer satisfaction at the most reasonable price. To this day, they still service my vehicle for all types of repairs.
I took my 05 Impala to them to repair my transmission and what a excellent job they did. Stephen quote a excellent price and they did a excellent job repairing my transmission in a timely manner and kept me updated with their process, I highly recommend to anyone who needs their car check and repair to go to Bert Gene Brown on Old Perrin Beitel Rd. They have my 5 star rating.
I was looking for a shop to take a look at and service my elderly mother's Honda Odyssey van. I called Bert. He is highly personable and took complete ownership of surveying the van and completing the work. It was serviced top to bottom. The entire process was completely professional - Bert even took the van to an inspection shop for us since I live out of town. This is the shop you are looking for. Jim
Regarding RIPOFF Review by Travis C on 2/4/15 Thank you for sharing your thoughts, Travis. At Bert’s Gene Brown Transmission we encourage our clients to openly communicate any and all concerns regarding, price, quality and customer service issues. Therefore we are surprised that you did not bring this to our attention earlier so that we could address it as soon as possible. With all due respect, the cost of the transmission was $1500 exactly- not $1800 and you paid an additional $165 to have work performed on the drive shaft... read more
Decided to go to Bert's Gene Brown after reading the positive reviews. Seemed to have a good handle on things and my buddy recommended them. Steve was great to work with. He was a straight shooter and didn't b.s. me about my car and recommended I get a second opinion on my transmission for my camero. After getting a second opinion I decided to come back. They took the time to get my transmission right and even washed my car. I highly recommend Bert's Gene Brown transmission if you want a no b.s. experience. Hard to trust sho... read more
is guy "Steve" is a silver tongue smooth talking,swindler!DON'T use these guys,you'll regret it..They "rebuilt" my Trans and it cost me 1800$! It's a 600$ trans! Once I got it back,they siliconed a 20$ part back in instead of replacing it,transmission leaks from EVERYWHERE..Called him and all he wants to do is argue with you,but he will offer to fix it,but I done that twice and same result,plus your without your car for 2wks everytime.Now I just pulled it myself to discover they didn't even replace the races in the pump or s... read more
This guy "Steve" is a silver tongue smooth talking,swindler!DON'T use these guys,you'll regret it..They "rebuilt" my Trans and it cost me 1800$! It's a 600$ trans! Once I got it back,they siliconed a 20$ part back in instead of replacing it,transmission leaks from EVERYWHERE..Called him and all he wants to do is argue with you,but he will offer to fix it,but I done that twice and same result,plus your without your car for 2wks everytime.Now I just pulled it myself to discover they didn't even replace the races in the pump or... read more
Overall, I was satisfied with the work done on my transmission. I did have to take it back under the warrenty a couple of weeks later to resolve an issue which just happened to be a fluke. The staff was very professional and kept me informed well of what was going on and even replaced a few things at no cost to me. I would recommend this place to others.
Frequently asked questions about Bert's Gene Brown Transmission
How is Bert's Gene Brown Transmission rated?
Bert's Gene Brown Transmission has a 4.8 star rating with 654 reviews.
When is Bert's Gene Brown Transmission open?
Bert's Gene Brown Transmission is open now. It will close at 5:30 p.m.
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