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Bertino's Auto Services

3.3

About this business

Location details

900 Plainfield Rd #4418, 900 Plainfield Rd, Joliet, IL, 60435, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
SunClosed
3.349 reviews
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nancy b.'s profile image
nancy b. 
on Birdeye

6 months ago

Same song, next verse. Took car in for minor valve work. Pete Called with an estimate for laundry list of additional work totally $2700, including $1500 for tune up, and $800 for brake job. (Car had brake job only a year before) We said no to extra work. Over the next two weeks he repeatedly called asking to do misc additional minor things. Final invoice $3200! The itemized bill showed he had done individual items originally quoted for a tuneup and then charged us MORE. We refused to pay. Now he’s coming to our house Y... read more

Pam W.'s profile image
Pam W. 
on Birdeye

2 years ago

So I have been dealing with car repairs since last May. When my car wouldn't start and I had in towed in to Bertino's Auto Service at 900 Plainfield Rd in Joliet. Pete said my battery needed to be replaced and the alternator too. Charged me $1300. Pete Bertino was an acquaintance of my former boss. I have known him for over 20 years. He let me charge the repairs and I was paying regularly on my account. Everything would have been ok if he fixed it but 3 months after getting my car back it wouldn't start. I had it jump... read more

Tim C.'s profile image
Tim C. 
on Birdeye

3 years ago

Returned here after a couple years because I trusted the mechanics that used to run the shop. Noticed that they overcharge for parts now and it's just not the same service that I was used to. 

Ben K.'s profile image
Ben K. 
on Birdeye

3 years ago

It's NOT Glen & Wayne's Bertino Service anymore! Beware! Last week I had an alternator & battery replaced. Battery retail/street price was $167.95. They charged $229.99. Alternator retail/street price $174.99 to $286.99. They charged $552.10. After I confronted the new owner he stood by his pricing. Sorry but I'll NEVER be back. 

John H.'s profile image
John H. 
on Birdeye

4 years ago

Bertino's was recommended by a friend he was friends with the owner and said i wouldn't be jerked around. My starter had gone out so I took my Toyota Forerunner to him. I was informed it was my valve cover gasket that failed and oil leaked into my starter and shorted it out. also was informed my timing belt was over due for a change which i opted to not change this visit. I also had them change the oil since i was over due. As soon as I got my car back I noticed a lot of smoking under the hood and oil was all over engine I... read more

Frequently asked questions about Bertino's Auto Services

How is Bertino's Auto Services rated?

Bertino's Auto Services has a 3.3 star rating with 49 reviews. 

When is Bertino's Auto Services open?

Bertino's Auto Services is closed now. It will open tomorrow at 8:00 a.m. 

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