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Berman INFINITI of Niles Service Center
- Automotive
- Niles, IL
About this business
Location details
5733 W Touhy Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I am writing to formally express my serious concerns regarding the service experience I have had with Berman Infiniti in Niles involving my white 2017 Infiniti QX30. I initially brought my vehicle to the emissions testing center for registration renewal, where I was informed that my car was in great condition overall and only needed attention for a check engine light caused by a code issue. This was especially surprising because just one month prior, I had taken my vehicle to Infiniti in Dallas, Texas, where extensive repair... read more
Now you management the service is outstanding. Michael is phenomenal and is so helpful. Keeping you up-to-date on the status of your car. if you’re looking for good Infiniti Service this is the place.
DO NOT bring your vehicle to this service center—especially do not work with the service advisor named Angelo. My experience was extremely disappointing and, frankly, unacceptable. I brought my car in for two issues, and throughout the entire process, there was a complete lack of communication. Angelo never kept me informed about the status of my vehicle and failed to mention that my car would be kept over the weekend for three days. No loaner vehicle was offered, and he didn’t even check availability—he simply said no, yet ... read more
Frequently asked questions about Berman INFINITI of Niles Service Center
How is Berman INFINITI of Niles Service Center rated?
Berman INFINITI of Niles Service Center has a 3.2 star rating with 13 reviews.
When is Berman INFINITI of Niles Service Center open?
Berman INFINITI of Niles Service Center is closed now. It will open at 7:00 a.m.
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