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Berkshire Bank

3.1

About this business

Location details

7 Sycamore St, Glastonbury, CT, 06033, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.117 reviews
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H S's profile image
H S 
a month ago

Not sure what's going on with those reviews from 6 years ago but I have never had issues with standard banking transactions or customer service. I opened my account over 15 years ago when it was CT Bank & Trust, which was taken over by People's Bank, then by Berkshire Bank, and now last year by Beacon Bank. I never had any issues with any of the transitions and my first set of checks still worked throughout. It didn't support Zelle for a bit but eventually did. Granted I've never used them for any complicated transactions. W... read more

Angelo Lambo's profile image
Angelo Lambo 
a year ago
Kandy Parker's profile image
Kandy Parker 
2 years ago

Excellent customer service, we have them for our business and our personal banking and we could not be happier. Always ready to help and offer a friendly smile when we go into the branch. 

Seth Brown's profile image
Seth Brown 
2 years ago

I am surprised by some of the reviews. As a small business owner I shopped around and have tried different banks. Berkshire continues to deliver at a high level with excellent customer service. 

Angelo Lambo's profile image
Angelo Lambo 
2 years ago

Thought they were good for a bit, but they actually are terrible. Their policies are intolerable and their remote customer service phone representatives are condescending and rude. Avoid 

Frequently asked questions about Berkshire Bank

How is Berkshire Bank rated?

Berkshire Bank has a 3.1 star rating with 17 reviews. 

When is Berkshire Bank open?

Berkshire Bank is open now. It will close at 4:00 p.m. 

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