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1400-1610 Dale Avenue, Benton, AR, 72015, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
1 star for being uncompassionate. Husband and I are being affected by the Federal Shutdown (going into its 6th week) and asking if we can delay a few of our bills a few weeks without penalty. Literally everyone has worked with us EXCEPT BENTON UTILTIES! Thankfully our emergency fund can pay, but you would think Benton Utilities would have some compassion towards locals in our unpreventable situation who have been diligent and faithful customers for 10+ years.
Customer service is terrible
If I could give a negative star I would!!
Some of the worst customer service I've ever received when trying to call about a power outage. The man is extremely snippy, rude, and gives little to no information with a not very friendly attitude. Please look for employees with better attitudes and work ethic.
You folks restored power Saturday very quickly. Especially considering the downed lines and trees on lines and flooded areas..etc. Hats off to you! And thank you!
BENTON UTILITIES has a 3 star rating with 171 reviews.
BENTON UTILITIES is closed now. It will open tomorrow at 7:00 a.m.
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