Bentley I.D.A. Pharmacy

Bo 

on Google

9 months ago

Went to the Bentley IDA during a rainy day, looking around at sunglasses when an employee came up to me and my family members after following us around the store to ask if we were going to buy anything. We were told to stop trying on the sunglasses… There’s a mirror on the sunglasses kiosk to see how they look isn’t there? I don’t understand. Anyway, I work in customer service and I would NEVER even think about talking to customers this way. I would have HR talk to employees about professionalism and customer satisfaction. 

avery r 

on Google

9 months ago

I am extremely upset after my last visit here. I came into the IDA looking for a pair of glasses as I had lost my pair and was instead profiled and met with an extremely rude staff member. I was with 2 other family members trying on a few pair of glasses when a “worker” approached us and rudely asked “Are you going to buy anything?”. We politely explained we are simply looking and trying on the pairs we are interested in, but she continuously argued back with us stating “You can look you don’t need to try them on.” and “Why ... read more