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Bent Tree Brook Apartments Leasing Office

3.8

About this business

Location details

4820 Westgrove Dr, Addison, TX, 75001, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
3.8349 reviews
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Kiki Mcdermott's profile image
Kiki Mcdermott 
3 days ago

,edit review: new management staff I genuinely love living in this community. It is quiet, well maintained, and the maintenance team does a great job responding to requests. I truly feel that this is a place worth living in and worth the money. That being said, one of the new management employees has an absolutely terrible attitude. I don’t know her name, but when I find out I will put it right here , but I know exactly who she is. From the moment you walk into the office, she looks at you and treats you like you are bothe... read more

Marissa H's profile image
Marissa H 
6 days ago

DO NOT MOVE HERE. This bad review is long overdue. I want to give 0 stars but it isn’t an option. Where do I begin? The first day I moved in almost a year ago, I woke up to my ceiling fan FALLING OUT OF THE CEILING, which could’ve easily landed on me or my dog. It broke glass everywhere and even after I cleaned it I cut my foot and my dog got a cut in his paw. I repeatedly called the office and placed a work order. It sat on my floor for a month before they finally picked it up and had to “order a new one”. They just left t... read more

Stephen Munoz's profile image
Stephen Munoz 
2 weeks ago

This place is honestly terrible ever since the new management took over. They don’t respond to emails or phone calls, and trying to get maintenance done is like trying to pull teeth. Our ice maker has been broken for a month and a half and we put in a service request over a month ago, we called 2 weeks after putting in the request and were told they were short on maintenance personnel and that someone would be out by the end of the week, which was a blatant lie. Since then I have sent multiple emails and tried to call the of... read more

Stephen Munoz's profile image
Stephen Munoz 
2 weeks ago

This place is honestly terrible ever since the new management took over. They don’t respond to emails or phone calls, and trying to get maintenance done is like trying to pull teeth. Our ice maker has been broken for a month and a half and we put in a service request over a month ago, we called 2 weeks after putting in the request and were told they were short on maintenance personnel and that someone would be out by the end of the week, which was a blatant lie. Since then I have sent multiple emails and tried to call the of... read more

Johari Hudson's profile image
Johari Hudson 
3 weeks ago

The leasing specialist Kay was amazing I enjoyed my tour and love my apartment!! 

Frequently asked questions about Bent Tree Brook Apartments Leasing Office

How is Bent Tree Brook Apartments Leasing Office rated?

Bent Tree Brook Apartments Leasing Office has a 3.8 star rating with 349 reviews. 

When is Bent Tree Brook Apartments Leasing Office open?

Bent Tree Brook Apartments Leasing Office is closed now. It will open tomorrow at 9:00 a.m. 

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