Benson Ford, Inc. Service

Steven H. 

on Yellow Pages

8 years ago

I first want to say that I've bought numerous cars over my life, and this is the first time I have ever been so shocked at how horrible I was treated. I submitted an inquiry on a truck this dealership had in stock. I was contacted shortly after by text, and texted back and forth with a sales representative. I had given the rep all my info and what i was looking to do. The next day I still had not recieved a call yet. So after I got off work, I called the dealership. I had no clue that they closed at 8, but someone answered t... read more

Allen G. 

on Yellow Pages

9 years ago

At this writing, I'm sitting in the service lounge. After booking an appointment a week prior, I am told that a "diagnostic fee" would apply to fix a very obvious windshield leak. 1 hour later after a regular service, sans attempting to locate the problem, I am still here. I would not recommend using this place anymore. 

The W. 

on Yellow Pages

9 years ago

If negative stars existed, I'd give them negative 5 Our daughter bought a Pre-Owned 2006 Prius in Mid-October 2015. Before her first loan payment was even drafted in November, the Prius died. It is in her driveway DEAD only 5 weeks after purchase. Before it totally died, 4 weeks after purchasing it from Benson Ford all the lights went off to be serviced. She took it to a local service that told her the battery would need replacing because it was worthless. To the tune of $3000. Just the battery. When she called Benson to fin... read more

Devin B. 

on Yellow Pages

10 years ago

Purchased a car, had a satchel which they wrote a we owe to have it fixed. It wasn't fixed correct but was told that it was an used car to expect imperfections. Headrest missing in back seat but was told I would get then soon, its been 4 months and haven't received them yet. Wouldn't recommend dealer.