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Ben's Motor Group

4.4

About this business

Location details

18 Tooyal St, Frankston, VIC, 3199, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.4128 reviews
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robert burke's profile image
robert burke 
4 months ago

Terrible experience I purchased a 2012 VW Golf from Ben which broke down within three months. I returned the car to him to be repaired and was advised the issue had been fixed. However, within five minutes of collecting the vehicle, the exact same fault reoccurred and I was left stranded on the highway and was told there was nothing he could do about it. An independent mechanic has since inspected the vehicle and confirmed that the original fault, including a TCM-related issue, was never rectified. As a result, I’ve incurred... read more

Derek Clay's profile image
Derek Clay 
5 months ago

Paid 500 dollars deposit been stuffed around with excuses for 5 months hardly any info on what's going full crap and wasteing people time don't go near them 

Macca's profile image
Macca 
6 months ago

Careful going here if they arn't already closed down by vic roads, they're not realiable or sell realiable cars, Ben will not take care of you or any car in that lot. 

Rikki Yarley's profile image
Rikki Yarley 
7 months ago

I purchased a 2014 Mazda CX-5 from Ben's Motor Group, and the experience has been nothing but frustrating. Shortly after buying the car, I had to spend over $2,000 on repairs for issues that should have been covered under the warranty. I have sent multiple emails and made numerous phone calls, but I have not received any response at all. They have completely ignored my attempts to resolve the issue, and they have refused to honour the warranty that was part of the purchase. This level of customer service is unacceptable. I t... read more

David G's profile image
David G 
7 months ago

No one go through Bens motor group. They sold me a car and didn’t transfer the car into my name as stated in contract. VicRoads told me Ben’s motor group have been taking people’s money and not transferring the cars. Once I found out the car was not in my name I called them up and tried to reach out but I was not successful. I hope they get the trouble they deserve. 

Frequently asked questions about Ben's Motor Group

How is Ben's Motor Group rated?

Ben's Motor Group has a 4.4 star rating with 128 reviews. 

When is Ben's Motor Group open?

Ben's Motor Group is closed now. It will open at 9:00 a.m. 

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