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Ben's Auto Repair
- Auto Repair
- Richmond, CA
About this business
Location details
4836 Bissell Ave, Richmond, CA, 94805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am submitting this review regarding Ben’s Auto Shop in Richmond, California, a licensed CAP Repair Assistance participant, for their failure to provide timely service which directly resulted in the expiration of my California Consumer Assistance Program (CAP) eligibility. On or about September 1, 2025, I attempted to schedule an appointment with Ben’s Auto Shop to complete the required smog-related repairs under the CAP program. At that time, I was instructed to call back on September 16, 2025 because no appointments were... read more
We needed a quick inspection on a used car (pre-purchase). They took us right away, and delivered back a *very* thorough report. The mechanic took us out to the car and carefully showed us the problem areas in a thoughtful/candid way. Loved the experience!
DO NOT TRUST BEN’S AUTO! If I could give zero stars, I would. This was a BAD, TERRIBLE, UNBELIEVABLE experience at Ben’s Auto in Richmond, CA. They gave me back my car with a FUEL LEAK and didn’t even tell me! Why would ANY professional auto repair shop hand a customer their car knowing it's leaking gasoline and just let them drive off?!? That’s exactly what happened to me. I took my car in for a failed smog test, and they kept it for two days for diagnosis. There was NO fuel leak when I brought it in. Drove home in a car sm... read more
I had a emergency Battery install on a 2018 Ford Edge and I was accepted as a walk-in and let me tell you! The Staff was great and efficient, they even cleaned up the corrosion from old battery, free of charge. Being from out of town I highly recommend their service! Thank you Ben’s Auto Repair!💪🏾🙏🏾💯
I liked it so far. I was looking for a car repair shop with very good ratings. They are rated with close to 5 stars. The mechanic I met with immediately came over to me as I pulled into the lot and I left my car with him to do a diagnostic test. The time I was there he was very pleasant. I only gave 4 stars because I still need to get some actual repairs the mechanic said I would need, but I will return to them to do the repairs. The mechanic named Linh, his name was mentioned many times in the reviews as providing great cus... read more
Frequently asked questions about Ben's Auto Repair
How is Ben's Auto Repair rated?
Ben's Auto Repair has a 4.4 star rating with 49 reviews.
When is Ben's Auto Repair open?
Ben's Auto Repair is closed now. It will open tomorrow at 8:30 a.m.
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