Benjamin Franklin Plumbing of Sherman

Guillermo Solomon 

on Google

2 months ago

While the plumber completed the work, the final bill was completely unreasonable. I was charged $498.00 for a standard threaded hose bib replacement, which is nearly double the average local rate for this exact service. I feel taken advantage of and cannot recommend this company due to their unfair pricing practices. 

Karen Hill 

on Google

4 weeks ago

When faced with a large scale sewer / drain repair, the team at Benjamin Franklin were exceptional. Cody and Bryan were there throughout the entire process to keep me informed and updated on the work. Both men were courteous, polite and extremely knowledgeable about the work. I received frequent texts and calls from Lauren that also kept me apprised of work times and schedules. Because it was such a large scale and costly repair, I sought out numerous bids. Benjamin Franklin’s pricing was reasonable and very competitive wit... read more

Alicia Burnett 

on Google

5 months ago

When we were told we had a gas leak somewhere in our house, I really didn't know where to turn. I'm so thankful google brought me to Benjamin Franklin Plumbing! From start to finish, every person I interacted with was kind, informative, and knowledgeable. I did not get the name of the receptionist, but she was efficient in getting someone out to my house. Lance, who ended up doing the job, was phenomenal. Hands down the best experience I've ever had with a plumbing company or a plumber. He was kind and efficient. He walked m... read more

Kaley 

on Google

3 months ago

I had a great experience with Lance. He was professional, friendly, and took the time to explain everything clearly instead of rushing through the job. He showed up on time, worked efficiently, and made sure everything was done right before leaving. It’s hard to find someone who’s knowledgeable and genuinely cares about customer service, but Lance definitely does. Highly recommend asking for him if you need plumbing work done! 

Stuart Baxter 

on Google

a month ago

HIGHLY RECOMMEND! We had an emergency situation where our gas had to be cut off due to our water heater. After some research we called Benjamin Franklin Plumbing to see what they could offer and right away we were respectfully greeted and helped. Lance and Ben arrived SAME DAY; they were very respectful (even wore the boot covers on their shoes), they very clearly informed us on costs and potential costs of what needed to be done then they immediately got to work.