Benjamin Franklin Plumbing

Lynn Klima 

on Google

11 months ago

I would give this company 0 stars if I could. Booked an appointment for a service. Their "web site" doesn't book appointments and shares times that aren't available. Multiple communications, only to find out they don't even know the service we booked for, and have a MILLION excuses. RUN-- 

Steve Krantz 

on Google

a year ago

BEWARE: THEY WILL CANCEL ON YOU! We cannot use our toilet and it's a Sunday. BIG EMERGENCY! We do not have two bathrooms. We booked an appointment and even got a message saying the tech was on the way today on Monday...to which I can only assume this technician decided because we live in Fraser and not Clinton Twp (these cities touch corners and we got the referral from our friend who lives down the street a mile) that they could cancel our appointment. Now we are left stranded with nobody available today and no restroom to ... read more

Ann Hetherington 

on Google

a year ago

These guys are awesome! 

Joy Mclean 

on Google

a year ago

The plumber looked at my faucet and determined it needed to be replaced. I had another person look at it. They found it was missing a 25 cent nut on the hot water handle. Fixed for 25 cents plus the $90 for the useless information from Benjamin plumbing. 

leesa gaydos 

on Google

2 years ago

I had a leak under my kitchen sink to the basement. They gave me 2 estimates - one for $1,000 to replace the pipe where it is and reroute it through the floor, and another quote for $1,600 to repair it where it is in the wall, charging me to remove and replace my dishwasher. Both quotes, to repair a measly 4" DWV PVC drain line, were unacceptable to say the least. I don't appreciate the company thinking that they can take scam me because I'm a woman. Jordan Cozart emailed me to follow up after the quote – and I told him all ... read more