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201 Jones Rd Ste 300 Waltham, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The AL facility in Western Mass has been without a working elevator for over a month. The timeline for replacement is TBD. The recent email states it will take a few weeks to make a decision after assessment. Residents are still paying full price and told to only go to essential appointments. The Fire Dept is called anytime a 2nd floor resident needs to be carried down from the 2nd floor. Residents are cancelling appointment to not inconvenience the facility and Fire Dept. Residents are having to eat upstairs, separate from ... read more
This place leads you on and promises all of these wonderful things. Once you give them a check…all of a sudden ‘you misunderstood’, ‘that’s not what I meant’. They make you feel like you bought a Rolls Royce and you actually got a bicycle.
A verbal and physical abuse. They want you to be quite or if you complained they make it so hard for you to the point you want to quit or they will find away. The residents have escaped and have gotten physically hurt. Would not bring a loved one at bridges. They also ask employees to write a good review. Those reviews are not on the up and up
I have been calling the facility no one answered or returned my calls. Very unprofessional
Benchmark Senior Living - Corporate has a 2.7 star rating with 7 reviews.
Benchmark Senior Living - Corporate is closed now. It will open on Monday at 8:00 a.m.
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