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BenchMark Physical Therapy
- Wellness
- Murfreesboro, TN
About this business
BenchMark Physical Therapy located in Murfreesboro, TN is a leading outpatient physical therapy clinic with convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.
Location details
2812 Old Fort Pkwy D, Murfreesboro, TN, 37128, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just want to thank Nicole White, DPT, for the positive encouragement and constant challenge to improve, in all aspects of my physical therapy journey. Her professional attitude, as well as her sense of humor, made each visit a new experience. Everyone who works there smiles and encourages the clients and each other. The facility is spotless as items are cleaned, or replaced, as soon as a client finishes using them. Being greeted with a smile at every visit, sets the tone to let you know everything will be okay! Thanks Magg... read more
Everyone in this center is very friendly and helpful. Maggie is cheerful very helpful to schedule the appointments and she called me to ask if I would be interested in coming in when an opening came up. Emily is wonderful I haven’t met any Physical therapist like her. She puts her mind and soul into what she does. She’s treating me for Scoliosis and I’m getting better and can’t thank her enough. God has sent her to help me through this ailment and make me stronger and better. I can go on and on about my experiences with her.... read more
The staff there is very nice, and Nichole (my PT) is excellent. She listens well and works with you to meet your goals. The only negative is that I typically have to wait about 10 minutes past my appointment start time, even though the facility is not very busy. There may a good reason for that, but perhaps not starting every appointment on the hour might fix that. This would allow time to close out one client and get up to speed on the next.
The customer service is a joke here, would NOT recommend. I went to the office twice in person in query about the billing problem on my daughter's physical therapy. The front desk promised in both time that she will "ask for her manager and return my call" -- never receive any follow up. The same front desk could not provide accurate information on billing, and provided false information on each session shall cost around $100, then we received a bill for over $200 per session AFTER the insurance adjustment.
Frequently asked questions about BenchMark Physical Therapy
How is BenchMark Physical Therapy rated?
BenchMark Physical Therapy has a 4.9 star rating with 61 reviews.
When is BenchMark Physical Therapy open?
BenchMark Physical Therapy is closed now. It will open on Monday at 8:00 a.m.
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