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700 Chickering Rd North Andover, North Andover, MA, 01845, United States
Get directionsI can't say enough good things about Benchmark! Julie and her team are dedicated, the environment is safe, and everyone goes beyond to make residents feel comfortable.
Thrilled with the decision to partner with Benchmark at North Andover. It's been an excellent experience for my elderly mother from the first moment. I tell everyone that she looks like a million bucks and has a new lease on life, especially thanks to the flow of good coffee always available to her! She was made to feel immediately welcome and secure from day one, and that has remained true. In the moments where things doesn't go as expected, the team has been very responsive in getting us to a solution. For such a sensitive... read more
Our dad recently passed at age 93 1/2. He had a great life and was able to enjoy his last 15 months at Benchmark at North Andover (Ashland Farm). Half of that time was spent in their traditional assisted living where everyone knew his name, recognized his family, offered numerous activities and field trips, and helped with his daily needs. And he loved the food! He was in the memory unit for his last 7 months as he gradually declined particularly with his dementia. He was always treated respectfully and joyfully. Benchmark s... read more
The staff on the Memory Care Unit was outstanding. The Executive Director, Director of Community Relations, the Mind and Memory Director and the Traditional Care Director were wonderful, always willing to take time to listen and address our concerns. I would have assigned 5 stars but the food on the Memory Care Unit was not great.
The staff here are excellent, kind, caring and attentive. My husband is here for a respite stay, and everyone has been incredible. Not a single surly or grumpy person, from the dining staff to the NAs to the administrative staff - all are pleasant and helpful. They check in on residents, learn each person’s routine and help them adjust to the new style of living, all without pressure and with smiles. If an issue arises, the attitude is, “how can we work together to solve or fix it” instead of finger-pointing or roadblocks. T... read more
Benchmark at North Andover has a 4.8 star rating with 27 reviews.
Benchmark at North Andover is open now. It is open 24/7.
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