Ben & Jerry's's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Ben & Jerry's

3.9

About this business

Location details

1202, N Broadwalk, Hollywood, FL, 33019, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9265 reviews
Select a rating
KARINA CALDERON's profile image
KARINA CALDERON 
3 weeks ago

Stopped by Ben & Jerry’s last night with a friend visiting from out of town. She’d never tried it before, so I thought, how bad could ice cream go? Well… apparently, very. Before we even ordered, the employee, thick Russian accent, thicker attitude, looked at us like we’d just ruined her day by existing. It was one of the most discourteous interactions I’ve experienced as a customer. Then, as I’m finishing the payment on the pad, she slams the NO TIP button herself…. bam! Clearly annoyed that we took more than three seconds ... read more

CJ J.'s profile image
CJ J. 
a month ago

I've been here a few times and every time the shop is empty so there's no wait. They always have a few non-dairy / vegan options. I got the Mochaccino Chip this past visit and it was excellent! And I don't believe they have an upcharge for non-dairy. They have sorbets too. Yes, it's pricey but that's all ice cream shops these days. Getting an ice cream at the beach is a special treat. 

Manuel Hernandez (Manny)'s profile image
Manuel Hernandez (Manny) 
a month ago
Catalina Rivas's profile image
Catalina Rivas 
a month ago

The staff here are absolute heroes. We brought in our three kids, and they were patient and friendly through the entire process, even with the inevitable indecision over flavors and the request for "just one more tiny sample." They handled the chaos with smiles and were so genuinely kind. It's truly rare to find this level of amazing service in a high-traffic spot. If you have kids and need a sweet treat, this is the place to go! The ice cream is great, but the service is what earned this five stars. 

KARINA CALDERON's profile image
KARINA CALDERON 
2 months ago

visited last night with a friend who was here on vacation. She had never tried B&J’s, so we decided to walk in so she could experience it. Before we even placed an order, the employee, who spoke with a strong Russian accent, addressed us in an extremely rude and impatient manner. I have never been treated with such discourtesy. Despite this, we went ahead and ordered since my friend wanted to try it. Shockingly, the employee went so far as to slam the “NO TIP” option on the screen because she felt we took a few extra seconds... read more

Frequently asked questions about Ben & Jerry's

How is Ben & Jerry's rated?

Ben & Jerry's has a 3.9 star rating with 265 reviews. 

When is Ben & Jerry's open?

Ben & Jerry's is closed now. It will open on Monday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com