Beenleigh Road Medical Centre

1990elc 

on Google

4 weeks ago

New reception staff are rude and unprofessional. They are abrupt when talking with you and at times dismissive. Often you’ll find them talking amongst themselves and when you approach the desk, they will be short with you and almost annoyed for ‘interrupting’ their conversations. 

Sheba Kristen 

on Google

4 months ago

Used to be great, not so much lately. There seems to be a real training deficit in their reception staff, we've had multiple instances now of Medicare rebate stuff-ups by them where it's been necessary to drive to Medicare and the surgery to resolve, wasting a lot of time. The reception staff have been very unhelpful in resolving issues they've created. We've missed out on spots with specialists as referrals have been lost, so I now demand copies. A 1 min telehealth consult for a script renewal (which the pharmacy had lost, ... read more

Linda Moore_Harding 

on Google

7 months ago

I always feel really welcome and never looked down upon by the receptionist or the doctors.And feel they look after the elderly even better.As everyone should.I recommend this medical centre and give it a 10 out 10.Well I did until they were rude to my partner who’s my caregiver and needs to be there. Got an awesome doctor now.